Job Information

TIAA Senior Administrative Assistant in Boston, Massachusetts

The Senior Administrative Assistant provides support to meet the business needs of company upper management. Under moderate supervision, this job is meets the daily requirements of upper management and various other office needs, including operational tasks, organizational duties and office-wide coordination efforts.

Key Responsibilities and Duties

  • Serves as primary administrative contact for upper management, working across all lines of business and with external agencies by answering telephone, taking messages and answering routine questions.

  • Provides support for daily upper management operations including meeting arrangements, travel and expenses.

  • Coordinates overall office functioning through inventory checks, space scheduling, event planning, event execution and paperwork processing.

  • Maintains master copies of organizational policy and procedure manuals and keeps them up-to-date.

  • Acts as a liaison between upper management and internal departments, ensuring effective communication and cohesion.

  • Maintains upper management calendars, contact lists and provides ad-hoc support as needed.

Educational Requirements

  • High School Preferred

Work Experience

  • No Experience Required; 2+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


Additional responsibilities:

Areas of responsibility supporting two leaders on the Communications team:

  • Managing calendars

  • Schedule and manage ongoing meetings, including one-on-ones with executives, team members and functional leaders

  • Schedule work meetings with multiple stakeholders, ensuring that agendas and pre-meeting materials, as available, are distributed

  • Coordinate travel, including ensuring logistics and details are documented and confirmed

  • Team Meetings

  • Organize team meetings, including off-sites; handle details and logistics

  • Coordinate meeting agenda by gathering topics and materials from attendees and routing agenda to participants

  • Take account of outcomes, deliverables and deadlines

  • Expenses

  • Manage expense reports on Concur  Â

  • Manage and track department expenses, ensuring timely processing

  • Relationship Building

  • Work closely with other senior level administrative assistants to ensure maximum efficiency and effectiveness

  • Form relationships with members of the team

  • General Administrative Support

  • Build and edit power point presentations, as needed

  • Manage distribution lists and update org charts

  • Liaise with contractors, creative partners, agencies

  • Performs other duties as assigned


  • Outstanding verbal, writing and listening skills with a polished demeanor

  • Being able to work independently

  • Extremely organized and efficient

  • Strong attention to detail and follow-up

  • Demonstrated ability to work independently, manage competing priorities and meet tight deadlines

  • Be a problem solver, idea-generator, flexible, dependable and results-oriented

  • Ability to maintain confidentiality of sensitive information

  • Interest in Communications is a plus Â

  • Ability to have fun with the team!

  • BA/BS preferred

Base Pay Range: $27.49/hr. - $45.82/hr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Â

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.Â

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Â

Phone: (800) 842-2755


Privacy Notices

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TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.