Job Information
TIAA Sr. Data Center Engineer in Broomfield, Colorado
This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.
This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.
The anticipated term of this engagement will be 12 months. This term could be extended based on company business needs.
CW-IT Infrastructure Analyst IV
The Technical Lead Infrastructure job manages the installation, configuration, and maintenance of IT systems software and hardware for multi-user server computers. This job meets end user needs by confirming that uptime, performance, resource availability, and security of computers are within established operational guidelines. Under limited supervision, this job manages large-scale projects and is recognized as a subject matter expert in the Technology Infrastructure field. This role uses their knowledge of computer languages and operations to find and fix problems in computer networks, such as network communications errors, storage problems, and malfunctioning server platforms.
Key Responsibilities and Duties
Leads the routinely performed analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications and devices.
Oversees the acquisition, installation, and any upgraded computer components and software and planning for service outages and other problems.
Approves automation of routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement.
Reviews domain solutions and executes changes in line with the implementation plan.
Communicates project, operational, and strategy risks and opportunities to senior management, along with corrective action plans when required.
Publishes metrics to qualify and quantify configuration success, and ensures that configuration practices are in compliance with standards.
Approves documentation as it relates to domain configuration, routing, processes, and service records.
Ensures successful delivery on all project and operational commitments, including quality and timeliness metrics.
Coaches, mentors and delegates work to lower level professionals.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 5+ Years Required; 7+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
8IC
Sr. Data Center Engineer
TIAA is seeking a Sr. Data Center Engineer for their Broomfield, CO office as an onsite role . This position is considered essential to our data center operations. This role will provide infrastructure management for essential operation components such as policies, processes, equipment, data, and external contacts for overall datacenter support operations.
Responsibilities :
Design and prepare data center white space to ensure power, space, cooling (airflow/temperature), and infrastructure standards are met.
Provide general IT Infrastructure skills with a systematic approach to troubleshooting equipment issues.
Provide process execution for data center IT asset lifecycle management from installation to operational support, and ultimately asset retirement. Installation/de-installation of network cabling throughout data center and similar hardware; ensures PII data is handled within TIAA guidelines.
Manages daily workload and after-hours support of on-site cable vendors. Consists of both physical project instructions as well as issuing operational work requests via Service Now.
Move equipment, racks, and materials between physical locations in the same data center.
Creates CAD templates and sets new design standards for High-Density deployments.
Generates/distributes reports connected to the operation of a data center.
Provide support to engineers to understand VLAN and network requirements for new IT infrastructure technologies.
Perform Asset Management tasking in Configuration Management Database (CMDB) and maintain CAD and Data Center Infrastructure Management (DCIM) elevation/floorplan data.
Prepares electrical quotes and manages circuit installation, prepares cabinets with power distribution, and maintains PDU schedules.
Acts as the first point of contact for connectivity, power, cooling anomalies and perform on-call roles on a rotational basis.
Research, order, test, and select new technology products for data center solution delivery.
Provide inventory tracking and updating to maintain a valid count of material and supplies.
Monitor and respond to environmental, security, and equipment monitoring systems.
Partner and engage with corporate services facilities management vendor for MEP/environmental data center issues.
Requirements:
Minimum of 5 years’ experience performing maintenance and installation of mission critical infrastructure systems in a Data Center.
Good collaboration skills with proven experience engaging with and partnering with peers and stakeholders. Experience providing IT technical customer support.
Good written and oral communication skills.
Knowledge of IT infrastructure hardware, including their designs, uses, repair and maintenance.
Ability to use DCIM and CAD software to aid in data center white-space capacity planning.
Solid Microsoft Office skills and experience using Collaboration software such as Microsoft Teams/SharePoint and Zoom.
Capability to work in a physically demanding environment.
Preferred : Bachelor’s degree
Start Date: 02-Dec-2024
End Date: 30-Dec-2025
Travel Required: No
Anticipated Posting End Date:
2024-11-23
Base Pay Range: $48.70/hr. - $77.65/hr.
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.
Equal Opportunity
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
Privacy Notices
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For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .
TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .
For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .
Nondiscrimination & Equal Opportunity Employment
TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.
EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088_EEOC_KnowYourRights-1688394514088.pdf)
Pay Transparency
Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)