TIAA Business Systems Analyst II in Charlotte, North Carolina
The Business Systems Analyst II analyzes business and information needs in order to design optimal systems solutions. Working under minimal supervision, this job designs system solutions that are appropriate for business needs and consistent with the overall design of the organization's information systems architecture. This job also recommends improvements to the existing IT systems and processes.
Key Responsibilities and Duties
Identifies and analyzes business needs, conducts requirement gathering, and defines scope and objectives of each project.
Makes recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
Translates business requirements into application requirements, and works with all members of the team to execute the application successfully.
Engages client teams and explains moderately complex initiatives in an understandable manner, while also addressing any hesitations or concerns from the client.
Estimates the costs of various system solutions and prepares project plans to provide input into decisions about prioritizing projects and allocating IT resources.
Prepares and maintains technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
Coaches and reviews the work of lower level professionals.
- University (Degree) Preferred
- 3 Years Required; 5 Years Preferred
- Physical Requirements: Sedentary Work
3 or more years of experience as Business Analyst or systems analyst
Must have Agile experience
Proficiency using requirement management tools like Jira and Jira align
Experience in business management, continuous improvement, consulting, operations management and/or program/project management-related functions
Ability to set aggressive yet achievable goals, monitor progress, and drive to results
Proven ability to follow provided directions as well as operate independently with limited direction
Communication skills, including active listening skills
Detail oriented, analytical thinker and problem solver
Desire to make things easier for our internal customers
Base Pay Range: $66,300/yr. - $110,500/yr.
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.Â In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Â
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. Thatâs why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.Â
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Â
Phone: (800) 842-2755
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