Job Information

TIAA Financial Crimes Systems and Analysis (FCSA) Program Manager in Charlotte, North Carolina

Enterprise Compliance Officer - TIAA Bank

The Enterprise Compliance Officer implements planning for enterprise compliance programs in order to ensure organization functions are in compliance with all relevant laws, regulations, and policies and to prevent illegal, unethical, or improper business practices within the organization. Working as a subject matter expert under limited supervision, this job manages large projects and processes to identify, investigate, and report compliance risks. This job also provides recommendations for policy and procedure revisions.

Key Responsibilities and Duties

  • Manages compliance risk assessments to identify the enterprise's compliance issues, concerns, and deficiencies.

  • Conducts complex investigations in response to complaints and/or potential violations of rules, regulations, policies and procedures.

  • Manages organization and implementation of compliance audits.

  • Oversees development and implementation of corrective action plans to resolve problematic compliance issues, ensuring that compliance deficiencies are corrected and providing guidance to management on how to avoid or handle similar situations in the future.

  • Reviews and approves reports on the results of compliance and ethics initiatives of the enterprise and communicates key takeaways from reports to management.

  • Develops and implements preventative measures and compliance processes, identifies opportunities to improve the communication, monitoring, and/or enforcement of enterprise compliance programs and recommends relevant revisions of policies and procedures to improve the general operation of enterprise programs to management.

  • Coaches, reviews and delegates work to lower level team members.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


  • Minimum of 5 years work experience in a BSA/AML role that requires leadership level communication and interaction across functional areas of the Financial Crimes Compliance organization.

  • Demonstrated experience with BSA/AML risk decisions with a focus on transaction monitoring, customer risk scoring, and/or economic sanctions and watchlist filtering for PEP, adverse media, etc.

  • Proven ability to understand bank products and services and synthesize impact to BSA/AML and Economic Sanctions to propose reasonable risk mitigation activities and understand impact to downstream systems.

  • Strong organizational skills with the ability to manage multiple work items concurrently and influence team members to provide timely and thorough responses.

  • Evidence of well-written communications to internal audit, compliance testing, and regulatory partners.

  • Current and active CAMS certification.

Base Pay Range: $92,500/yr. - $155,800/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


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TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.