TIAA Jobs

Job Information

TIAA Fraud Detection Analytics Manager in Charlotte, North Carolina

The Fraud Data Analytics Manager leads a team that performs complex data analysis and statistical modeling on large data sets that identify current customer fraud trends. This job directs the examination and identification of data patterns and trends that help answer fraud business questions and improve decision-making and fraud detection. This job is responsible for overseeing the work completed by team members as well as encouraging and driving their professional development.

Key Responsibilities and Duties

  • Oversee a team of data analysts and data scientists in developing models and conducting analysis to address fraud detection as well as developing management reports and fraud related dashboards.

  • Guide the team and approve mathematical, statistical, and analytic techniques to discover novel ways to detect fraud.

  • Research, compile and evaluate large sets of data to assess quality and determine suitability for model building and report / dashboard development.

  • Develop / maintain internal models and test/configure vendor solutions to ensure conceptually sound design, proper implementation, and acceptable model performance.

  • Employ innovative techniques to drive continuous improvements in models’ and fraud rules’ effectiveness and efficiency, e.g. reducing false positives.

  • Proactively coach and develop the team on building technical skills and business knowledge; promote the team and their capabilities to stakeholders.

  • Effectively collaborate with technology, product, and risk partners; guide, advise, challenge, and influence to drive organizational impact.

  • Provide strategic consultation and thought leadership to senior level business partners.

Preferred Qualifications

  • Master’s degree (or its equivalent) in statistics, mathematics, economics, computer science, data sciences, predictive modeling, or other quantitative disciplines and at least 6 years of relevant experience, in AML/BSA, OFAC, or fraud modeling/analytics.

  • Hands-on work experience with statistical coding in SAS, R and/or Python.

  • Knowledge of and ability to leverage traditional databases, cloud-based computing, and distributed computing.

  • Understanding of financial crimes related regulations, digital identity, technology, and data analysis best practices.

  • Demonstrated direct management experience.

  • Excellent verbal, written and visual communication skills; ability to define and communicate key risk metrics, dashboards and analytics for senior management and executive reporting; translate technical observations to a non-technical audience.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

8PL

#LI-MB2

Potential Salary: $142,800.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).


Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

For Applicants of Greenwood residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-privacy) .

For Applicants of Greenwood residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-portuguese-privacy) .

For Applicants of Westchester residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-privacy) .

For Applicants of Westchester residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-portuguese-privacy) .

DirectEmployers