Job Information

TIAA IT Business Analyst in CHARLOTTE, North Carolina


TIAA is the leading provider offinancial services in the academic, research, medical, cultural and governmentfields. We offer a wide range of financial solutions, including investing,banking, advice and education, and retirement services.


The Business Analyst role will work as liaison among stakeholders in order to understand the structure, policies and operations of an organization, and recommend solutions that enable the organization to achieve its goals. This role will be supporting our Customer Solutions Technology team in an agile environment.


  • Becomesubject matter expert in Regulatory Mailings platform/services

  • RepresentRegulatory Mailings team when new work requests come in

  • Leadhigh-level requirements gathering and strategize with senior technologists

  • Activelyparticipate in software design/grooming sessions

  • Lead/partnerquality assurance efforts - system, integration and user acceptancetesting - to ensure that business requirements are achieved successfully

  • Provideguidance on requirements and user stories when required.

  • Canlead the team and help setup priority when Product Owner is absent.

  • Canlead scrum calls when the Scrum Master is absent.

  • Leadsthe collaboration sessions between business analyst, testing team anddevelopment team to create test scripts for automation.


Required Skills:

  • 7 or more years of Business Analyst work experience

  • Experience in Agile/Scrum.

  • Experience in designing and documenting system and data flows.

  • Strong data analysis,and process analysis skills

  • Stronganalytical and problem-solving skills

Desired Skills:

  • Elicitand document business, functional and system requirements

  • Experiencedefining structured data or mapping data between systems preferred

  • Excellentcommunication skills -both written & verbal

  • Excellentpartnership skills and ability to develop effective working relationshipswith various people in business, operations and IT development teams

  • Mustbe detail oriented

  • Abilityto multi-task effectively across several projects and assignments

  • Experienceusing requirements management tools such as JIRA, Agile Craft

  • Scrummanagement tools

  • Retirementindustry experience

  • Experienceas a developer would be helpful in this role

Equal Employment Opportunity is not just the law, it’s ourcommitment. Read more about the .

If you need assistance applying due to visually or hearingimpaired, please email .

We are an Equal Opportunity/Affirmative Action Employer. We willconsider all qualified applicants for employment regardless of age, race,color, national origin, sex, religion, veteran status, disability, sexualorientation, gender identity, or any other legally protected status.

Additional Information

  • Requisition ID: 1721355

Field: Technology

Company: TIAA

Post Date: 3 days ago