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TIAA Bank Lead Data Analytics Manager in Charlotte, North Carolina

The Lead Data Analytics Manager leads a team that performs complex analytics and statistical modeling on large data sets that identify current market sector trends and customer patterns. This job directs the examination and identification of data patterns and trends that help answer business questions and improve decision-making. This job is responsible for overseeing the work completed by junior team members as well as encouraging and driving their professional development.

Key Responsibilities and Duties

  • Approves mathematical, statistical, and economic techniques that determine market conditions, project consumer needs and inform business initiatives.

  • Analyzes and reviews trends found from modelling to inform other lines of business such as product development and marketing decisions.

  • Oversees data mining models, statistical reporting and data analysis methodologies to identify key customer segments and to simulate impact of potential business decisions.

  • Develops and presents detailed reports and conclusions for business, finance, and investment management based on data summaries.

  • Identifies areas of opportunity and risk through data analysis and modelling.

  • Sets goals and objectives for Data Analytics team members to ensure the achievement of operational results.

  • Supervises junior team members and ensures smooth and efficient team operations while validating reports and data integrity.

  • Manages, coaches, directs, assesses performance, and coordinates with direct reports to facilitate execution of the business’s stated Actuarial strategies and objectives.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

8PL

Strongly Preferred:

  • Extensive Extract, Transform, Load (ETL) responsibilities using applicable software, such as Structured Query Language (SQL), Excel and SQL Server Integration Services (SSIS)

  • Experience with exploratory data analysis and dashboard creation using Tableau and Tableau Server

  • Experience in data quality controls and detecting errors in the data

  • 5 years of experience in the financial services industry

  • Experience dealing with ambiguity and defining a path forward, including prioritizing, and overseeing multiple deliverables with attention to detail

Potential Salary: $142,800.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).


Company Overview

As a part of TIAA’s Financial Solutions business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

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