Job Information

TIAA Lead IAM Info Sec Ops Specialist in Charlotte, North Carolina

Lead Cybersecurity Ops Specialist

The IAM Core Operations Services Team Lead Cybersecurity Ops Specialist’s primary function is to define, enhance, and implement security controls and access models to adhere to security standards in accordance with industry best practices.Â

Key Responsibilities and Duties

  • Handle operational issues and drive key improvements to reduce manual workload.

  • Drive direction and collaborate with partners to implement new security solutions.

  • Assist with centralization of new platforms to be managed by IAM by providing governance, aligning to our privileged access model , and lifecycle management processes.

  • Participate in adapting IAM controls to future technologies.


  • 5 Years Required; 7 Years Preferred

  • University (Degree), Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


Required Qualifications

  • 5+ years of experience with Identity and Access Management

  • Experience leading IT related projects/efforts

  • Experience implementing multi-factor authentication solution

Preferred Qualifications

  • Experience working in and guiding a team-oriented and collaborative IT environment

  • Experience working with SailPoint IdentityIQ or SailPoint IdentityNow

  • IBM RACF Mainframe experience

  • Experience working with cloud technologies such as Microsoft Azure

  • Experience implementing a Single Sign On solution

  • CyberArk Enterprise Password Vault experience

  • CyberArk Application Identity Manager experience

  • Splunk experience

  • Knowledge of implementing a privileged access model for a platform or application

  • Experience with Service Now, Sailpoint, Tableau, Powershell and other scripting languages


Base Pay Range: $92,000/yr. - $153,400/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Â

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.Â

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Â

Phone: (800) 842-2755


Privacy Notices

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TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.