Job Information

TIAA Lead Info Sec Ops Specialist in Charlotte, North Carolina


TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.


Lead Cybersecurity Ops Specialist

The IAM Core Operations Services Team Lead Cybersecurity Ops Specialist’s primary function is to define, enhance, and implement security controls and access models to adhere to security standards in accordance with industry best practices.

Key Responsibilities and Duties

  • Handle operational issues and drive key improvements to reduce manual workload.

  • Drive direction and collaborate with partners to implement new security solutions.

  • Assist with centralization of new platforms to be managed by IAM by providing governance, aligning to our privileged access model , and lifecycle management processes.

  • Participate in adapting IAM controls to future technologies.


  • 5 Years Required; 7 Years Preferred

  • University (Degree), Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


Required Qualifications

  • 4 or more years of experience with identity and access management

  • Experience working with Azure and/or AWS

  • Experience implementing multi-factor authentication solution

Preferred Qualifications

  • Experience working with SailPoint IdentityIQ or SailPoint IdentityNow

  • Experience implementing a Single Sign On solution

  • CyberArk Enterprise Password Vault experience

  • CyberArk Application Identity Manager experience

  • Splunk experience

  • IBM RACF Mainframe experience

  • Knowledge of implementing a privileged access model for a platform or application

  • Experience with Service Now, Sailpoint, Varonis, Tableau, Powershell and other scripting languages

  • Experience working in and guiding a team-oriented and collaborative IT environment

  • Exceptional leadership skills and interpersonal skills, with a focus on rapport-building, listening, and questioning skills

  • Strong documentation and problem solving skills

  • Highly self-motivated, directed, and can work independently without supervision in a high-pressure environment

  • University (Degree)

Minimum Pay: $106,700.00

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


For residents of California, please click here ( to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here ( to access the EU / UK Pre-employment Notice.

For all other residents, click here ( to access the Applicant Privacy Notice.

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.