TIAA Senior Director, Corporate Labs and Experiments Portfolio Lead in Charlotte, North Carolina
Labs and Experiments Portfolio Lead
The Corporate Labs and Experiments Portfolio Lead manages a team of coaches to build and lead diverse, multidisciplinary teams through a fast-paced, immersive experimentation methodology, helping TIAA run disciplined tests that serve evidence and high-impact learnings to owners of enterprise-wide strategic priorities. This job is a recognized an expert in coaching executives and their organizations to design, execute, and act on business experiments.
Key Responsibilities and Duties
Lead executives and senior leaders to identify business arenas that would benefit from rapid experimentation, and develop those into labs that help TIAA achieve its business objectives
Coach and mentor top TIAA talent, helping technical and business practitioners design, execute and iterate on their own experiments. Create well-run, successful, and agile teams via coaching and mentoring that use rapid experimentation to address the growing needs of the organization.
Identify areas where experiments create friction in the organization, and partner with senior leaders to design solutions. Prioritize which investments need to be made to remediate challenges, and oversee projects to improve.
Drive organizational change across TIAA by evangelizing experimentation, its benefits, and return on investment.
Oversee experiment data analysis, translate evidence into key learnings and insights, and create and deliver detailed reports to leadership in written and verbal formats.
Continually build and mature TIAA experiment best practices, tools, methodologies, and best-in-class industry expertise across the team.
- University (Degree) Preferred
- 5+ Years Required; 7+ Years Preferred
- Physical Requirements: Sedentary Work
5 years in a corporate setting with at least 2 years coaching teams to design, run, analyze and report on business experiments.
Leading the synthesis of quantitative and qualitative data to derive evidence-based insights and recommendations.
Extensive experience creating polished presentations for C-suite audiences to explain experiment results and drive decision-making.
7 years in a corporate setting with at least 3 years coaching teams to design, run, analyze and report on business experiments.
Experience supporting senior executives in a corporate setting.
Potential Salary: $190,000.00 USD
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .
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TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.