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TIAA Sr Developer - ServiceNow in Charlotte, North Carolina

Sr Developer

The Senior Developer programs and configures software to meet TIAA business needs. Under limited supervision, this job identifies and analyzes business software needs, writes complex code to optimize the performance and efficiency of the organization's IT platform/infrastructure and conducts testing to ensure programs are functioning properly. This job is considered a subject matter expert in the Applications Development & Support area.

Key Responsibilities and Duties

  • Interprets written business requirements and technical specification documents to design and develop advanced technical solutions that meet business needs in financial industry.

  • Collaborates with IT and Business partners to design, develop, and troubleshoot end to end technical solutions.

  • Performs complex coding to written technical specifications.

  • Tests the resulting coding components in accordance with company standards and as defined in approved testing plans.

  • Investigates, analyzes and documents reported defects – raising issues as appropriate.

  • Analyzes run time profiles to debug errors that may exist.

  • Solves complex defects that arise through own work or the work of others

  • Performs maintenance programming and correction of identified defects.

Qualifications

  • 5 Years Required; 7 Years Preferred

  • University (Degree), Preferred

Additional Education Requirements

  • Bachelor's Degree

Physical Requirements

  • Physical Requirements: Sedentary Work

Preferred Education

  • University (Degree)

Career Level

8IC

Sr. Service Now Developer

Description

The Sr. ServiceNow Developer supports a wide variety of technically oriented processes in the TIAA ServiceNow environment. The main function of this position is developing applications, modules, and enhancing the ServiceNow Platform. The ideal candidate will have excellent communication skills and in-depth experience developing and supporting the ServiceNow platform.

Required Skills

  • Minimum 5 years IT Application Development experience, preferably with an Infrastructure focus

  • Minimum of 3+ years building web applications with JavaScript Framework, HTML, Web Services, CSS, Bootstrap, Angularjs, etc.

  • Minimum of 3+ experience developing with JavaScript

  • Minimum of 3+ experience developing with JQuery

  • Minimum of 3+ years experience implementing Web Service Integrations (REST/SOAP)

Preferred Skills:

  • ServiceNow Platform Development, Administration, Configuration and Upgrades

  • ServiceNow JavaScript (Client Scripts, UI/Data Policies, Script Includes, and ACLs)

  • ITIL Processes Framework (Incident, Change, Problem, Service Request, etc.)

  • ServiceNow Catalog development with advanced/data-driven workflows

  • ServiceNow Database/Table Structure

  • Agile development process / continuous improvement

  • Service Portal development with Angularjs & widgets

  • Experience as a full stack developer

  • ServiceNow Certified Administrator

  • ServiceNow Certified Application Developer

  • Excellent communication skills

Potential Salary: $116,400.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).


Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

For Applicants of Greenwood residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-privacy) .

For Applicants of Greenwood residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-portuguese-privacy) .

For Applicants of Westchester residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-privacy) .

For Applicants of Westchester residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-portuguese-privacy) .

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