Job Information

TIAA Bank Sr. Director, Privacy Risk & Compliance in Charlotte, North Carolina

Sr Dir, Privacy Risk & Compliance

Establishes the strategic direction and directs the overall compliance function for the entire organization to ensure compliance with state and federal laws, rules and regulations, industry and internal standards. The role is responsible for the Second Line of Defense (2LoD) challenge of the implementation of the Privacy program to ensure that the Enterprise Risk is sufficiently mitigated and that the Regulatory requirements are adequately evidence as being met.

Key Responsibilities and Duties

  • Developing and implementing policies and procedures necessary to ensure compliance with applicable federal and state laws.

  • Monitoring compliance related developments and rule changes and advising executive management regarding their impact to the organization.

  • Preparing and conducting presentations to the Executive Management team regarding the organization's compliance program and escalating serious compliance matters on an as needed basis.

  • Providing education and training to business units regarding their responsibilities with respect to the compliance program.

  • Provide the framework for Regulatory Compliance including Compliance Monitoring for the Enterprise Privacy program and guidance for Line of Business (LoB) implementation of Privacy Controls.

  • Escalation and reporting of significant risks and controls weaknesses.

  • Review and enhance existing, second line cadences and reporting to ensure awareness of significant and potential challenges in closing control weaknesses. Review and refine escalation protocols to ensure timely awareness and action when needed.

  • Providing review and challenge of Controls documentation and evidence of effectiveness as well as Standards for Controls published.

  • The position requires extensive collaboration with First Line of Defense (1LoD) Privacy Teams. 1LoD Business Units are required to implement Privacy Risk identification and Controls remediation as well as other 2LoD partners and Audit.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 8+ Years Required; 10+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


Required Qualifications:

  • 8 years of experience supporting privacy risk, compliance, audit, or control functions AND experience in a Privacy office

Preferred Qualifications:

  • Chief Privacy Officer or similar experience

  • 5 years of job experience in a Privacy Office

  • Experience with Privacy Compliance Monitoring program management

  • Certifications – CIPP, CIPM, CIPT, CDPSE, and / or PrivacyOps

  • Experience in the Banking/Financial Services industry


Base Pay Range: $132,000/yr. - $220,000/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA Bank, a division of TIAA, FSB, provides nationwide banking services to consumer and commercial clients through a variety of channels, including online and mobile applications, as well as its Florida-based financial centers.

TIAA has entered into a definitive agreement to sell TIAA Bank to new investors with extensive experience in financial services, as part of the company’s strategy to refocus on its core retirement business and Nuveen, the company’s asset manager. When the transaction is complete, in 2023, TIAA will retain a non-controlling stake in the bank, demonstrating the company’s confidence in the bank’s future success.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here ( .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here ( .

For Applicants of Nuveen residing in Europe and APAC, please click here ( .

For Applicants of Greenwood residing in Brazil (English), click here ( .

For Applicants of Greenwood residing in Brazil (Portuguese), click here ( .

For Applicants of Westchester residing in Brazil (English), click here ( .

For Applicants of Westchester residing in Brazil (Portuguese), click here ( .

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.