TIAA Sr Jira Administrator in CHARLOTTE, North Carolina
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
TIAA is looking for a senior level JIRA Administrator. This role will administer Atlassian Suite (JIRA, JiraAlign, and Confluence) framework and infrastructure, related plugins, and extensions. Individual in this role works closely with Agile CoP to oversee and manage change control over complex codebase. Managing updates and enhancements to defined release packages.
KEY RESPONSIBILITIES AND DUTIES:
Administration of Atlassian Suite (JIRA, JiraAlign, and Confluence)
Ensure availability of the products
Continuously monitor, maintain and optimize performance ofAtlassian tool
Work closely with vendor in addressing any major upgrades,plug-ins and critical tickets
Assist other teams with required modifications topermissions, workflows and add-ons
Manage outage notifications and represent upcoming changes atCAB
Manage invoices and reqs for Atlassian licenses
Work with teams across the organization to troubleshootAtlassian-related issues
Serve as point of escalation for Atlassian-related issues
4 or more years hands on working experience with AtlassianSuite (JIRA, Confluence)
2 or more years of experience as Groovy Developer
4 or moreyears of JIRA admin experience specifically around customizing workflows, fields,screens, permissions, notifications and issue type schemes
3+ years of JIRA Plugin Creation
experience with Service Now (ticket queue management, changecontrol, JSD integration) is PLUS
Excellentcommunicator who can work with and influence all functions and levels.
Self-motivated and a drivenachiever. Motivated to work in a fast paced environment.
Expert level Scrum\Kanban related experience
Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the.
If you need assistance applying due to being visually or hearing impaired, please email.
We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
- Requisition ID: 1722802
Post Date: Nov 15, 2019