Job Information

TIAA Sr. Manager - Business Management in Charlotte, North Carolina

Business Management

The Business Management job is responsible for providing strategic support for the assigned business area. While focusing on high level projects, this job executes strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being the central point of contact for leaders in the execution of business management tasks. This job is considered a subject matter expert in the Business Management area.

Key Responsibilities and Duties

  • Acts as a day-to-day technical/functional expert in assigned area and makes decisions on tactical issues that impact the business.

  • Maintains and supports implementation of policies and procedures in support of the business area strategy.

  • Implements process improvements.

  • Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.

  • Supports business management projects by monitoring and tracking risks, issues and action items.

  • Drives and oversees meeting planning in support of business projects and objectives.

  • Influences the development of new strategic initiatives through tracking budgets and milestones.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


Preferred Qualifications:

  • 7 plus years combined experience in Business Management and Project Management

  • Detail oriented

  • Ability to influence across teams

  • Strong interpersonal skills and proven ability to communicate with executives

  • Knowing our clients well enough to anticipate their future needs

  • Comprehensive knowledge of Word, Excel, PowerPoint and Outlook

  • Proven strategic thinking and problem-solving skills.

  • Proven ability to contribute independently with minimal direct oversight

Required Qualifications:

  • 5 years combined experience in Business Management and Project Management

Additional responsibilities:

  • Strategic Business Support: goal setting, strategic strategy alignment, metrics tracking

  • Operational Integration: change mgmt. communications, technology roadmaps, continuous improvement

  • Risk Management: audit support, SOPs, Business Continuity Planning, model risk

  • Associate Engagement: onboarding, culture, early talent, headcount planning, learning & development

  • Provides the organization with various levels of project management for team-level project/initiatives and senior leadership prep documentation as necessary

Base Pay Range: $89,600/yr. - $149,300/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


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