TIAA Sr Scrum Master in CHARLOTTE, North Carolina
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
The Sr. Scrum Master acts as servant-leader for the Scrum Team through facilitating Scrum activities, tracking and removing impediments for the team, and coaching team members in Agile practices. The Scrum Master helps those outside the Scrum Team understand which of their interactions with the Scrum Team are helpful and which aren’t. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team.
This role must sit onsite in our Charlotte, NC technology hub office.
KEY RESPONSIBILITIES AND DUTIES:
Guide team on Agile / Scrum practices, including:
How to use Agile/Scrum practices and values todelight customers
How to get the most of self-organization
Self-organizing to fill in the intentional gapsleft in the Agile/Scrum frameworks
Assessing the Scrum Maturity of the team andorganization and coaching the team to higher levels of maturity, at a pace thatis sustainable and comfortable for the team and organization
Clearly understand the goals/outcomes of the team
Accountable for managing and tracking theperformance/velocity of the team, identifying opportunities and drivingadjustments to continually enhance the efficiency of their delivery
Responsible for managing the capacity and demandof the team (including defect management) to optimize the throughput of theteam
Responsible for preparing, facilitating anddocumenting the key meeting routines within the team
Facilitating getting the work done withoutcoercion, assigning, or dictating the work
Responsible for keeping release/productinformation consolidated, organized and up to date
Must be able to facilitate discussion andfacilitate alternatives or different approaches
Must be the first to notice differences andissues as they arise, facilitate resolution and elevate them to management
Removing impediments or guiding the team toremove impediments by finding the right personnel to remove the impediment
Responsible for driving continuous improvement inthe team by facilitating retrospectives and identifying and managingopportunities within and across release cycles.
Must be able to facilitate discussion andfacilitate alternatives or different approaches to manage oneself and a team
Responsible for coaching team members andmediating conflicts to resolution
Building a trusting and safe environment whereproblems can be raised without fear of blame, retribution, or being judged,with an emphasis of healing and problem solving
Facilitating discussion, decision making, andconflict resolution
Assisting with internal and externalcommunication, improving transparency, and radiating information
Supporting and educating the Product Owner,especially with respect to grooming and maintaining the product backlog
Providing all support to the team using a servantleadership style whenever possible, and leading by example; Must be able togarner respect from his/her team and be willing to get their hands dirty to getthe job done
Must be high-energy
5 or more years’ experience playing the ScrumMaster role for a software development team that was diligently applying Scrumprinciples, practices, and theory
Scrum Master certification (CSM, CSP, PSM I or PSM II)
Experience with patterns and techniques forfilling in the intentional gaps left in the Scrum approach (example: numerousBurndown techniques, numerous Retrospective formats, handling bugs, etc.)
Financial Services industry experience
Experience playing the Scrum Master role for atleast 6 years for a software development team that was diligently applyingScrum principles, practices, and theory
Second level Scrum Master certification (CSP, PSMII)
Good skills and knowledge of servant leadership,facilitation, situational awareness, conflict resolution, continualimprovement, empowerment, and increasing transparency
Knowledge of other Agile approaches: XP, Kanban,Crystal, FDD, etc
Experience implementing and executing EnterpriseAgile and Scaled Agile Framework
Experience delivering in a multi-scrum withwaterfall, hybrid variations
Knowledge and/or experience with widelysuccessful Agile techniques: User Stories, ATDD, TDD,
Continuous Integration, Continuous Testing,Pairing, Automated Testing, Agile Games
Applicable knowledge of the technologies used bythe team
Experience applying a wide variety of welldocumented patterns and techniques for filling in the intentional gaps left inthe Scrum approach (example: numerous Burndown techniques, numerousRetrospective formats, handling bugs,etc)
Previous experience as a team lead
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We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
- Requisition ID: 1723386
Post Date: Nov 18, 2019