TIAA Sr Systems Analyst - Java in CHARLOTTE, North Carolina

Sr Systems Analyst - Java

Location: United States, North Carolina, Charlotte

Field: Technology


Post Date: Mar 08, 2019


As long as there are people who make the world a better place, we'll keep making a difference for them. Since 1918, it has been TIAA's mission to serve those who serve others. It is this mission and the values we embrace that make us a different kind of financial services organization.

When you work here at TIAA, you're not just in it for yourself. You are part of something bigger. A collective mission to make a difference - a collective mission we make our own.

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TIAA is looking for a Senior Systems Analyst to join a Production Support team for supporting our institutional retirement application portfolio. The Analyst is expected to scale up quickly and join an existing production support team in supporting critical applications. The scope of support is growing fast and the candidate will need to be able to work independently as well as interface with multiple external teams in day to day work. The ideal candidate will be highly organized with good communication skills so as to manage multiple tasks simultaneously and to be able to respond to and manage unplanned priorities.


Work on Production issues and defects to provide timely diagnostics, recommendations and resolution.

Transition new institutional clients to the production support team as and when they are on boarded as new institutional adopting TIAA new institutional retirement applications

Work with critical development, test and software vendor(s) on issues that need diagnostics, configuration or data changes and/or code fix

Interface with other downstream application and business operations teams on issues and problems to manage business workflows.

Identify areas of improvement in processing files, implementing automation and monitoring and inspection of outputs and resulting data and client correspondence.

Support software Release testing and provide production support sign off for new versions

Help with supervising contingent workers and their daily tasks including onshore and offshore staff

Responsible for handling flat files, comparing and making changes to them.


Required Skills:

  • 4 or more years of experience of programming in Java/J2EE.

  • 4 or more years of Oracle and/or Mongo DB experience.

  • 3 or more years of UNIX experience.

  • 1 or more years of experience working in an application Production Support environment

Desired Skills

  • Experience working in Financial Services and/or Retirement industry.

  • 1 or more years of experience with SPLUNK and/or similar logging and monitoring tools

  • Experience with tools like Filezilla, SQL Developer, MongoChef Core, Putty

  • Experience with Mulesoft, Mongo DB helpful

  • Experience with Payroll processing

  • Experience with Web services

  • Experience with Sterling Integrator file management systems

  • Experience working in a virtual team environment

  • Experience with ALM/Quality Center

  • SQL optimization skills and experience

  • Acumen to understand business logic and product offerings.

  • Adept at complex data models and writing complex SQLs.

  • Excellent communication skills and ability to work with a large team

Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the.

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This organization is an equal employment opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, this organization expressly prohibits discrimination, harassment, and retaliation on the basis of race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy (including childbirth, breastfeeding or related medical conditions where applicable), sexual orientation, gender, gender identity, gender expression, transgender, marital status, national origin, ancestry, physical or mental disability, requesting a reasonable accommodation based on mental or physical disability, medical condition (as defined by applicable law), genetic history and information, citizenship status, military or veteran status, or any other status protected by federal, state, or local law or ordinance or regulation (collectively referred to here as “protected characteristics”).

*©2016 Teachers Insurance and Annuity Association of America (TIAA), 730 Third Avenue, New York, NY 10017


Additional Information

  • Requisition ID: 1718048