TIAA Sr Systems Analyst - Java in CHARLOTTE, North Carolina
TIAA is a unique financial partner. With an award-winning track record for consistent performance, TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. TIAA has $1 trillion in assets under management (as of 9/30/2018) and offers a wide range of financial solutions, including investing, banking, advice and guidance, and retirement services.
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TIAA is looking for a Senior Systems Analyst to join a Production Support team for supporting our institutional retirement application portfolio. The Analyst is expected to scale up quickly and join an existing production support team in supporting critical applications. The scope of support is growing fast and the candidate will need to be able to work independently as well as interface with multiple external teams in day to day work. The ideal candidate will be highly organized with good communication skills so as to manage multiple tasks simultaneously and to be able to respond to and manage unplanned priorities.
KEY RESPONSIBILITIES AND DUTIES:
Work on Production issues and defects to provide timely diagnostics, recommendations and resolution.
Transition new institutional clients to the production support team as and when they are on boarded as new institutional adopting TIAA new institutional retirement applications
Work with critical development, test and software vendor(s) on issues that need diagnostics, configuration or data changes and/or code fix
Interface with other downstream application and business operations teams on issues and problems to manage business workflows.
Identify areas of improvement in processing files, implementing automation and monitoring and inspection of outputs and resulting data and client correspondence.
Support software Release testing and provide production support sign off for new versions
Help with supervising contingent workers and their daily tasks including onshore and offshore staff
Responsible for handling flat files, comparing and making changes to them.
4 or more years of experience of programming in Java/J2EE.
4 or more years of Oracle and/or Mongo DB experience.
3 or more years of UNIX experience.
1 or more years of experience working in an application Production Support environment
Experience working in Financial Services and/or Retirement industry.
1 or more years of experience with SPLUNK and/or similar logging and monitoring tools
Experience with tools like Filezilla, SQL Developer, MongoChef Core, Putty
Experience with Mulesoft, Mongo DB helpful
Experience with Payroll processing
Experience with Web services
Experience with Sterling Integrator file management systems
Experience working in a virtual team environment
Experience with ALM/Quality Center
SQL optimization skills and experience
Acumen to understand business logic and product offerings.
Adept at complex data models and writing complex SQLs.
Excellent communication skills and ability to work with a large team
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- Requisition ID: 1718048
Post Date: Mar 25, 2019
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