Job Information

TIAA Sr Systems Analyst - Java in CHARLOTTE, North Carolina


TIAA is a unique financial partner. With an award-winning track record for consistent performance, TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. TIAA has $1 trillion in assets under management (as of 9/30/2018) and offers a wide range of financial solutions, including investing, banking, advice and guidance, and retirement services.

For more information about TIAA,.


TIAA is looking for a Senior Systems Analyst to join a Production Support team for supporting our institutional retirement application portfolio. The Analyst is expected to scale up quickly and join an existing production support team in supporting critical applications. The scope of support is growing fast and the candidate will need to be able to work independently as well as interface with multiple external teams in day to day work. The ideal candidate will be highly organized with good communication skills so as to manage multiple tasks simultaneously and to be able to respond to and manage unplanned priorities.


Work on Production issues and defects to provide timely diagnostics, recommendations and resolution.

Transition new institutional clients to the production support team as and when they are on boarded as new institutional adopting TIAA new institutional retirement applications

Work with critical development, test and software vendor(s) on issues that need diagnostics, configuration or data changes and/or code fix

Interface with other downstream application and business operations teams on issues and problems to manage business workflows.

Identify areas of improvement in processing files, implementing automation and monitoring and inspection of outputs and resulting data and client correspondence.

Support software Release testing and provide production support sign off for new versions

Help with supervising contingent workers and their daily tasks including onshore and offshore staff

Responsible for handling flat files, comparing and making changes to them.


Required Skills:

  • 4 or more years of experience of programming in Java/J2EE.

  • 4 or more years of Oracle and/or Mongo DB experience.

  • 3 or more years of UNIX experience.

  • 1 or more years of experience working in an application Production Support environment

Desired Skills

  • Experience working in Financial Services and/or Retirement industry.

  • 1 or more years of experience with SPLUNK and/or similar logging and monitoring tools

  • Experience with tools like Filezilla, SQL Developer, MongoChef Core, Putty

  • Experience with Mulesoft, Mongo DB helpful

  • Experience with Payroll processing

  • Experience with Web services

  • Experience with Sterling Integrator file management systems

  • Experience working in a virtual team environment

  • Experience with ALM/Quality Center

  • SQL optimization skills and experience

  • Acumen to understand business logic and product offerings.

  • Adept at complex data models and writing complex SQLs.

  • Excellent communication skills and ability to work with a large team

EqualEmployment Opportunity is not just the law, it’s our commitment. Read moreabout the.

If youneed assistance applying due to visually or hearing impaired, please email.

We are anEqual Opportunity/Affirmative Action Employer. We will consider all qualifiedapplicants for employment regardless of age, race, color, national origin, sex,religion, veteran status, disability, sexual orientation, gender identity, orany other legally protected status.

Additional Information

  • Requisition ID: 1718048

Field: Technology

Company: TIAA

Post Date: Mar 25, 2019