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TIAA Lead Engineer Cloud in Chicago, Illinois

This role will be on the Site Reliability Engineering (SE) team and will provide cloud solutions support, solution design, development, engineering and operations functions for the TIAA Public Cloud (TPC). This is a hands-on engineering and implementation role leveraging AWS and other cloud technologies across our enterprise. This team bridges the gap between development and operations by applying a software engineering mindset to system administration and engineering topics. Products and/or services you may work with are but not limited to AWS Native Services, Python, Git, Terraform, Splunk, and Linux.

Key Responsibilities & Duties:

  • Drive further operationalization of existing services and offerings as well as operationalize new services for consumption. This includes, but is not limited to, the monitoring, logging, automating, integrating and documenting of our core platform services.

  • Remediate or assist in the remediation of platform alerts, incidents or issues.

  • Participate in an on-call escalation rotation

  • Provide support directly to internal stakeholders throughout the enterprise to enable highly available application solutions that leverage AWS services.

  • Collaborate with stakeholders to evolve AWS strategies, project limitations, capabilities, performance requirements ad interfaces.

  • Provide technical support to internal stakeholders through the ability to analyze, troubleshoot and solve complex technical problems across multiple technical disciplines.

  • Provide in-depth software development knowledge with respect to cloud architecture, design patterns and programming.

  • Advise and implement AWS best practices.

  • Manage and own all customer migration and on-boarding projects and hands-offs with other internal departments.

  • Integrate current technical systems and develop a plan for future systems.

  • Assist with estimating work efforts required for each phase of a project.

  • Identify and raise technical risks.

Qualifications

  • 5 Years Required; 7 Years Preferred

  • University (Degree), Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Preferred Education

  • University (Degree)

Career Level

8IC

Required:

  • Five (5) years of experience in Cloud Platform technologies is required.

  • Minimum of three (3) years’ experience with AWS.

Preferred:

  • Bachelor’s degree

  • Seven (7) years’ experience delivering IT projects to a medium/large enterprise.

  • Experience working with Linux and Windows Operating System

  • Demonstrated technical expertise in their field, including experience deploying one or more large scale cloud-based systems.

  • Knowledge of current cloud architecture, best practices, tools, and frameworks as well as emerging technologies, trends, and processes

  • Automation experience that includes Python and some Infrastructure as Code languages

  • Experience using automation and CI/CD tools such as cloudforms, terraform, puppet, ansible, Kubernetes, Jenkins, GitHub, Git, Maven, Docker, etc.

  • Ability to communicate to a broad range of audiences.

Potential Salary: $150,200.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).


Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For residents of California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) to access the EU / UK Pre-employment Notice.

For all other residents, click here (http://www.tiaa.org/public/tiaa-nuveen-privacy) to access the Applicant Privacy Notice.

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

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