Job Information

TIAA Sr Info Sec Ops Specialist - PAM in Chicago, Illinois

The Senior Information Security Operations Specialist primary function is to drive the direction of our IAM program to ensure applications and platforms within the TIAA environment adhere to security standards in accordance with industry best practices. In the event an application or platform does not meet these standards, the specialist's role is to assist a remediation plan in conjunction with various teams across the enterprise to achieve security compliance.

Key Responsibilities and Duties

  • Handle operational issues and drive key improvements to reduce manual workload.

  • Participates in the development of hardware, software and network security procedures and guidelines that support information security policies.

  • Coordinates information security assessments and internal audits to identify weaknesses and build upon the existing information security infrastructure.

  • Reviews the assessment of vulnerabilities and provides recommendations and options regarding information technology (IT) infrastructure, data flows/processes and operating procedures.

  • Conducts analyses of organizational needs and goals for the development and implementation of new information security technologies.

  • Identifies and implements emerging data access control technologies, information systems security issues, safeguards and techniques.

  • Oversees security awareness programs, educating and communicating to staff about information security policies, procedures and practices.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 3 Years Required; 5 Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


This position is with the Privileged Access Management team focusing on UNIX and Linux systems. Direct knowledge and experience with scripting languages and PAM concepts is preferred. Please note: this role will perform on call duties on a rotational basis.

Required Skills:

  • 3 yrs experience in an IAM role

  • Experience with Privileged Access Management (PAM) (Ex. MFA, password vaulting, entitlement certifications)

  • Experience of Active Directory and Unix/Linux OS

Preferred Qualifications

  • Familiarity with script languages (Ex. Unix Shell, Powershell, Python, Java)

  • 5yrs experience in IAM role

  • Ability to create technical documentation, SOPs, User Manuals, Knowledge-Base Articles

  • Experience with mentoring and training team members

  • Familiarity with Cloud Based systems, AWS, Google Cloud, Azure


Base Pay Range: $80,900/yr. - $134,800/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


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TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.