Job Information

TIAA CW - Design Systems Visual Lead in Columbia, South Carolina

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role is located onsite at our TIAA office in Virtual, MA, USA but will currently be remote.

The anticipated term of this engagement will be 23 months. This term could be extended based on company business needs.

CW-Information Systems Analyst IV

The Lead Systems Analyst oversees the installation, configuration and maintenance of the organization's operating systems. This job approves information systems designs and ensures they are appropriate for users' needs and are consistent with the overall design of the organization's information systems architecture. This job manages large projects and is recognized as the Systems expert on the team that solves complex issues that arise.

Key Responsibilities and Duties

  • Approves of system scope through existing knowledge and fact-finding that informs the development or modification of complex information systems. groups, aiming to improve business results.

  • Oversees changes to existing system logic difficulties and documentation as necessary.

  • Collaborate with various IT teams and business partners to research, design, develop, test, and deploy marketing review application and reporting metrics for the Compliance business area.

  • Approves flow charts, models, and procedures and feasibility studies to design possible system solutions.

  • Approves technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.

  • Evaluates all system constraints, implications and consequences of various proposed system changes.

  • Creates procedures to solve complex problems that considers items such as computer equipment capacity and limitations, operating time, and form of desired results.

  • Estimates the costs of system solutions and prepares project plans to provide input into decisions about prioritizing projects and allocating IT resources.

  • Coaches and delegates work to lower level professionals.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


Design Systems Visual Lead

Reporting to the head of Design Standards in our Digital Customer Experience group, the Design Systems Visual lead works with product & project designers to detect new components and design patterns, determine and document component requirements, and direct product and project designers in creating robust, extensible, and flexible components that are delightful, useful, usable, and accessible.

What you’ll own:

  • Work with component contributors and the Design System Architect to translate concept designs into our design system, fleshing out all use cases, edge cases, and interactive states for responsive web and native mobile components

  • Groom and update the master Sketch library and corresponding master spec prototype on InVision.

  • Prepare prototypes to usability test components

  • Create assets for DSM documentation

What you’ll help with:

  • Collaborating with the Design System Architect to take instances of component designs to stress-test them and tune them for reuse.

  • Reviewing projects with product and project designers to make sure designs are conforming to standards, alerting the DSM team to new uses for existing components, or ways that combining components may stress component designs.

  • Participating in a collaborative process to create component designs

  • Executing a plan to migrate all current digital products into one design system, themed and nuanced appropriately for each audience (B2C, B2B, and internal)

What you’ll bring to the team:

  • 5 – 7 years’ experience as a visual designer, interaction designer, or project design lead. Design operations experience are a plus.

  • Strong visual and interaction design skills are a given; in addition, you have a unique ability to succinctly tell the story of your design – its business and user context, goals, hypotheses, and the rationale behind your design decisions.

  • Attention to detail.

  • Expert knowledge of Sketch and InVision’s suite of tools.

  • Familiarity with Figma and Miro.

  • A working knowledge of front-end development.

  • Experience creating, contributing to, or working within a design system, and a deep curiosity about how to structure design systems for effective governance.

Additional skills

  • A design-thinking and systems-thinking focus on everything you do, including a strong focus on the overall customer experience.

  • A commitment to helping to create an empowering, vibrant design culture in our organization.

  • A healthy nurturing spirit, a willingness to experiment and course-correct, and a great sense of humor.

Start Date: 01-Nov-2021

End Date: 30-Oct-2023

Travel Required:

Potential Salary:

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

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If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Â

Phone: (800) 842-2755


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