Job Information
TIAA Sr Manager, Marketing Services/Seismic in Dallas, Texas
The Marketing Services/Seismic Sr. Manager will be responsible for making in-platform template changes, logic and rules management, documenting business and technical changes, troubleshooting and support for content owners, quarter-end data refresh process and testing, and other tasks related to the publishing of dynamic presentation templates
Key Responsibilities and Duties
Create/manage/update content and logic within the Seismic platform
Receive and fulfill requests for Seismic content and logic changes using a browser-based workflow tool (Workfront)
Perform content and data validations during testing and within quarter-end update cycles
Create and share usage analytics to content owners and audience owner leads through Seismic reporting capabilities/dashboard creation
Support the scoping and estimate process for new work intake
Meet with internal customers and document business requirements including logic, data use, variable content, and slide selection options.
Operate as Seismic technical subject matter expert, identifying solutions and working with business partners to develop and implement the ideal technical solution for required use case
Communicate frequently with internal clients from across lines of business and support areas to clarify requirements, answer questions and troubleshoot as needs arise
Manage multiple projects, multiple internal clients and/or book of business
Understand and communicate data and logic utilization within various document templates within the Seismic platform.
Seek and identify data sourcing from existing data sets integrated within the Seismic platform
Proactively expand knowledge of all content, logic, data, and usage patterns across content and user groups.
Work quickly, efficiently and accurately in a fast-paced environment, juggling multiple requests simultaneously that may be in different stages of workflow
Articulate to non-technical clients about content, logic, and data usage, and potential utilization for new requests and changes.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 3+ Years Required; 5+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
7IC
Preferred Experience:
Strong proficiency in Seismic software programming; Seismic lists, Live Docs, guided assembly, microapps
5+ years experience with content/digital asset management platforms
Experience with sales enablement tools and processes
Background in marketing operations or content management
Project management experience and proven track record for delivering complex technology solutions that drive measurable business value and results.
Seismic Certification
Financial services industry background
SQL
Figma
Tableau and other visualization tools
Preferred Skills:
Exceptionally good interpersonal and communication skills including ability to communicate complex information and analysis in written and visual forms
Able to prioritize and manage multiple tasks simultaneously
Meticulous attention to detail, with demonstrated ability for accuracy and thoroughness
Ability to work in an agile team
Critical thinking to ask questions, determine best course and offer solutions
Continuous improvement mindset
Ability to understand the big picture
Teamwork skills within the department and on project teams
Demonstrated ability to work effectively in a fast-paced, complex, and dynamic business environment
Demonstrated and dynamic analytical/problem solving skills.
Related Skills
Accountability, Adaptability, Continuous Improvement Mindset, Digital Savviness, Marketing Automation, Problem Solving, Process Management, Project Management, Relationship Management, Vendor / Partner Management
Anticipated Posting End Date:
2025-04-08
Base Pay Range: $91,800/yr. - $117,700/yr.
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
Company Overview
Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .
Equal Opportunity
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .
For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .
For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .
TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .
For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .
For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .
Nondiscrimination & Equal Opportunity Employment
TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.
EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088_EEOC_KnowYourRights-1688394514088.pdf)
Pay Transparency
Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)