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Nuveen Investments Loan Operations Associate in Darien, Connecticut

The Asset Management Associate plays a critical role in managing loans post-close. The Associate works with both internal and external stakeholders to service loans across multiple states and jurisdictions. Under direct supervision, the Associate is responsible for managing a portfolio of C-PACE loans and maintaining a positive relationship with state program administrators, service providers and borrowers.

Key Responsibilities and Duties

  • Provides outstanding customer service after C-PACE loan closing, which includes guiding contractors through the disbursement process, responding to borrowers’ requests and questions, and enthusiastically supporting the organization’s capital loan Nuveen Green Capital’s mission as a Lender of Choice.

  • Ensures compliance with loan contract requirements by reviewing insurance certificates, maintaining records of exceptions in agreements, and maintaining files of all necessary documents.

  • Onboards new loans onto the servicing platform and monitors repayments, updating the servicing system, and reporting on delinquencies.

  • Ensures that C-PACE is accurately billed on property bills, third parties, or directly (as applicable) and appropriately resolves any discrepancies identified in billing.

  • Assists with payoff statements and lien release documents and monitoring existing contractors for insurance expirations and other updates.

  • Registers and administers contractors in accordance to the organization’s capital loan platform Nuveen Green Capital and C-PACE programs requirements.

  • Reviews information submitted for completeness and compliance with registration guidelines, following up on missing items.

  • Assists with disbursements on energy efficiency projects within the portfolio, which includes items such as: in-taking, reviewing, processing and project managing draw requests and updating, tracking and reporting draw amounts.

  • Identifies critical risks or project setbacks through review and analysis of submitted loan documentation including but not limited to budget allocations, title documentation and site inspections.

  • Works with contractors, sub-contractors, vendors, engineers/inspectors, attorneys and borrowers to resolve any project issues or loan documentation needs as they arise and orders and reviews title searches for additional loans and/or liens on portfolio assets.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • No Experience Required

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

5IC

Desired Qualifications:

  • Commercial loan operations experience

  • New development and/or construction disbursement operations experience

#LI-EL1

Base Pay Range: $45,000/yr. - $75,000/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).


Company Overview

Nuveen, the investment manager of TIAA, offers a comprehensive range of outcome-focused investment solutions designed to secure the long-term financial goals of institutional and individual investors. Its affiliates offer deep expertise across a comprehensive range of traditional and alternative investments through a wide array of vehicles and customized strategies. For more information about the firm please visit our website at www.Nuveen.com

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

For Applicants of Greenwood residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-privacy) .

For Applicants of Greenwood residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-portuguese-privacy) .

For Applicants of Westchester residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-privacy) .

For Applicants of Westchester residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-portuguese-privacy) .

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

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