Job Information

TIAA Lead Engineer Cloud in Durham, North Carolina


TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.


Lead Engineer Cloud

Leads in design planning for a company's technology architecture structure; implements hardware and software infrastructure.


  • 5 Years Required; 7 Years Preferred

  • University (Degree), Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


This role will provide cloud solutions support, solution design, and implementation with an emphasis on leveraging AWS services and best practices. This is a hands-on engineering and implementation role leveraging AWS and other cloud technologies across our enterprise.

Key Responsibilities & Duties:

  • Provide support directly to internal stakeholders throughout the enterprise to enable highly available application solutions that leverage AWS services.

  • Collaborate with stakeholders to evolve AWS strategies, project limitations, capabilities, performance requirements ad interfaces.

  • Provide technical support to internal stakeholders through the ability to analyze, troubleshoot and solve complex technical problems across multiple technical disciplines.

  • Collaborate with the cloud services team on Continuous Improvement for the cloud services team, which will drive efficiencies within the train and for the enterprise.

  • Provide in-depth software development knowledge with respect to cloud architecture, design patterns and programming.

  • Advise and implement AWS best practices.

  • Manage and own all customer migration and on-boarding projects and hands-offs with other internal departments.

  • Integrate current technical systems and develop a plan for future systems.

  • Assist with estimating work efforts required for each phase of a project.

  • Identify and raise technical risks.



  • Five (5) years


  • Bachelor’s degree

  • Eight (8) years’ experience delivering IT projects to a medium/large enterprise.

  • Minimum of three (3) years’ experience with AWS

  • Experience providing Tier 3 Support and ability to handle escalations

  • Experience working with Linux and Windows Operating System

  • Demonstrated technical expertise in their field, including experience deploying one or more large scale cloud-based systems.

  • Knowledge of current cloud architecture, best practices, tools, and frameworks as well as emerging technologies, trends, and processes

  • Automation experience that includes Python and some Infrastructure as Code languages

  • Experience using automation and CI/CD tools such as cloudforms, terraform, puppet, ansible, Kubernetes, Jenkins, GitHub, Git, Maven, Docker, etc.

  • Ability to communicate to a broad range of audiences.

  • AWS Professional Certification

  • Experience with other cloud providers such as MS Azure or Google Cloud

  • Experience working in an agile environment.

  • Real-world implementation experience of CI/CD, Automation, and cloud-native services

  • An understanding of ITIL practices and procedures as it relates to the cloud.


Minimum Pay: $123,300.00

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


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TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.