Job Information
TIAA 2025 Early Talent Internship: Digital & Client Experience in Frisco, Texas
Intern
The Intern gains experience and an overall feel for the company and the financial services industry by attending meetings, delivering presentations, exploring business-specific tasks, and working closely with cross-functional groups to better understand the organization. Over the 10-week summer internship program, this job participates in a robust training and onboarding program followed by an ongoing speaker series, lunch-and-learns, and cohort engagement activities. This job may have the opportunity to work in the follow business areas: Technology, Asset Management, Financial Analysis/Accounting, Audit, Risk and Compliance, Human Resources and Advice and Client Relationships.
Key Responsibilities and Duties
Performs clerical duties such as taking memos, organizing documents, maintaining files, photocopying, faxing, etc. as needed
Assists in preparing information and research materials, including Powerpoint presentations.
Takes notes during meetings and provides to team members.
Researches and gathers documentation as directed by colleagues.
Attends company functions, including trainings programs, speaker series, lunch-and-learns and social networking events that provide opportunities for career growth and personal development.
Shadows multiple office jobs and trains in a variety of tasks.
Gains experience and an overall feel for the company and the financial services industry
Minimum 3.0 GPA required
Educational Requirements
- High School Preferred
Work Experience
- No Experience Required
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
2IC
The 10-week summer internship program is designed to challenge students by providing opportunities for hand-on experiences, skills training, and valuable professional networking to assist students with identifying and building on their career interests. This role gains experience and an overall feel for the company and the financial services industry by attending meetings, delivering presentations, exploring business-specific tasks, and working closely with cross-functional groups to better understand the TIAA and Nuveen’s businesses.
The program includes an onboarding program followed by our ongoing speaker series, lunch-and-learns, and engagement activities, as well as direct access to executive and senior leadership, mentors, and previous interns.
The Digital & Client Experience (D&CX) team is a diverse area within TIAA that solves real business problems. D&CX’s purpose and objective is to delight clients by transforming TIAA’s culture and practices around client centricity, creating confidence and simplicity in our end-to-end experiences.
D&CX interns will have an opportunity to join one of the following teams:
• Design: focusing on end-to-end client experience design that unlocks innovation and delights our clients.
• Analytics: Focusing on business analytics, data visualization, data governance/controls and/or data science.
Key Responsibilities and Duties:
Summer Associates will work on an exciting mix of strategically aligned challenging assignments and projects that help drive the achievement of the organization's strategy and mission. Managers and colleagues will work side by side with summer interns to ensure development and learning. Candidates can expect to gain an understanding of TIAA and the Financial Services industry and will be involved in creating resolutions for complex problems and/or transactions where business expertise is required.
Additional Requirements:
• Currently enrolled in a degree-seeking program pursuing a Bachelor’s or Master’s degree
• Expected Graduation date between December 2025– June 2027
• Minimum GPA of 3.0
Preferred Skills:
• Overall GPA of 3.0 or better
• Interest in the fields of design, technology, client experience, customer research, product strategy / management, data analytics / enablement, reporting and business intelligence solutions.
• Passion for client experience and client insights.
• Experimentation and innovation mindset with a bias for action.
• Desire to continuously learn.
• Strong problem-solving/analytical skills/critical thinking.
• Ability to analyze data to identify trends.
• Strong organizational skills with the ability to manage multiple tasks simultaneously to deliver on commitments.
• Willingness to embrace change and collaborate to foster team success.
• Strong verbal and written communication skills.
• Knowledge of Microsoft Office products (PowerPoint, Word, Excel and Outlook).
Related Skills
Accountability, Adaptability, Clean Energy Acumen, Commercial Mindset, Communication, Consultative Communication, Continuous Improvement Mindset, Executive Presence, Prioritizes Effectively, Stakeholder Engagement
Anticipated Posting End Date:
2024-10-07
Base Pay Range: $18.75/hr. - $27.40/hr.
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
Company Overview
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .
Equal Opportunity
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .
For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .
TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .
For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .
Nondiscrimination & Equal Opportunity Employment
TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.
EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088_EEOC_KnowYourRights-1688394514088.pdf)
Pay Transparency
Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)