TIAA Lead Data Analyst - Fraud Prevention and Detection in Iselin, New Jersey
The Lead Data Analyst will be responsible for fraud detection and prevention strategy and analytics in the Fraud Strategy and Governance group. This individual will develop sound risk identification and fraud detection and prevention strategies utilizing available fraud data while balancing risk and reward including operational efficiency and customer experience. They will work with leading vendor and proprietary authentication and counter-fraud technologies. He or she will be expected to possess or rapidly develop expertise of TIAA products and businesses as well as internal processes and counter-fraud skills. They will partner with the program management, product management, fulfillment, analytics, risk, operations, data and technology teams to ensure changes are fully developed, prioritized, tested and executed in a timely manner.
KEY RESPONSIBILITIES AND DUTIES:
The Lead Data Analyst will provide creative thought leadership and apply strong technology, data, analytics and counter-fraud knowledge and experience to develop detection and prevention strategies for multiple channels and products around customer authentication, loss prevention, and fraud detection. They will perform data mining, analytic problem solving and detailed risk and operations assessments to deliver succinct and actionable findings for implementation an
d communicate to multiple teams and committees across the organization. Responsibilities will include creating, maintaining, and improving the scorecard and metrics dashboard reports repository while adhering to compliance, data management principles and minimum standards Recurring and ad-hoc data analysis and programing using Alteryx, Tableau, SAS, R, and SQL.
Minimum of 5 years in financial services industry with direct experience in development of data driven strategies
Bachelor's Degree in Business, Finance, Technology, Applied Math, Statistics or related field
Ability to investigate anomalies, proactive problem solving
Ability to present and to communicate findings to technical as well as to business audiences
Ability to work within a fast-paced environment with quickly changing priorities
Ability to exercise judgment as it relates to business decisions and their effects on stakeholders
Must be a fast learner and willing to learn independently
Master’s degree in Business, Finance, Technology, Applied Math, Statistics or related field,
Strong Fraud prevention and detection experience
Solid data extraction, transformation and analysis skills along with ability to develop business case for change while anticipating questions / objections
Experience with technologies like Alteryx, Tableau, SAS, R, Oracle, SQL, Hadoop, Splunk
AI, machine learning, data modeling experience
Demonstrate initiative with ability to work independently or as a member of a team
Ability to manage multiple, concurrent projects and tasks
Excellent oral and written communication skills
Work well under pressure
Attention to detail
Potential Salary: $125,000.00 USD
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .
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Phone: (800) 842-2755
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TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.