Job Information

TIAA Active Directory Engineer in Jacksonville, Florida

Senior Engineer

The Information Systems Engineer designs information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. Under limited supervision, this job is responsible for the installation, configuration and maintenance of the organization's operating systems.

Key Responsibilities and Duties

  • Formulates system scope through research and fact-finding to develop or modify moderately complex information systems.

  • Evaluates and implements changes to existing system logic difficulties and documentation as necessary.

  • Reviews flow charts, models, and procedures and feasibility studies to design possible system solutions.

  • Reviews technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.

  • Collaborates with system analysts, engineers, and programmers to design systems and to determine project limitations and capabilities, performance requirements, systems performance standards, and interfaces.

  • Identifies and documents all system constraints, implications and consequences of various proposed system changes.

  • Educates end users on system designs and functionalities through creation of training materials and conducting demos.

  • Evaluates the efficiency and effectiveness of application operations and troubleshooting problems.

Educational Requirements

  • Bachelor's Degree Preferred

Work Experience

  • 3+ Years Required; 5+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


  • Onboard Active Directory Maintenance - Eliminate unused objects, operational aspects) Legacy and EOL operational maintenance and implementation

  • Review Domains, ensure objects which have been inactive for more than 180 days have been moved to the disabled users group

  • Onboard Least Privileged Access Enforcement – Operational enforcement and ongoing reviews of cyber policies

  • Ensure Users have correct permissions to do their job, make sure they do not have more permission than what is needed

  • Local Administrator Group monitoring and membership maintenance

  • Review Administrators Group on Windows Servers and remove deleted and disabled users

  • Delete SID objects from Administrators Group

  • Support Continuous Improvement – implement National Institute of Standards and Technology guidelines

  • Review current Cyber Security Standards and best practices, as new standards are release update current TIAA standards and best practices and make sure we align with current standards

  • Vulnerability Management – Medium Vulnerabilities to meet defined SLTs

  • Meet with Cybersecurity team on a routine basis, identify servers with medium vulnerabilities. Address any medium vulnerability before the defined SLA is breached

Key Responsibilities:

  • Independently process client requests for Active Directory based application access, maintain and documentation all system configurations and modifications

  • Must possess proven experience working with a large enterprise distributed computing environment

  • Monitor Active Directory Performance with Microsoft System Operations Monitor and address any issues in a timely manner

  • Manage and Monitor DFS Namespaces and DFS Replication

  • Ensure Active Directory is properly secured and all Security Management best practices are followed. Identify areas which need security enhancement to protect the corporate network

  • Troubleshoot Active Directory authentication and LDAP configuration issues

  • Work cross functional with other teams to drive initiatives

Patch Management:

  • Ensure Security Patches are deployed monthly to all Windows servers using Microsoft Endpoint Configuration Manager and/or HCL BigFix

Annual Auditing:

  • Participate in annual audit exercises to ensure AD is configured properly and meets all Financial Regulatory Standards

PKI Environment:

  • Maintain scalability, capacity, redundancy, and resiliency planning for Enterprise PKI solution.

  • Maintain all documentation related to Certificate Services Environment, including areas of design, deployment, validation, operational and DR/BCP.


Bachelor's or Master's Degree in Computer Science, Information Technology, or Computer Information Systems

5+ years of related experience in an IT support organization

Potential Salary: $113,000.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here ( .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here ( .

For Applicants of Nuveen residing in Europe and APAC, please click here ( .

For Applicants of Greenwood residing in Brazil (English), click here ( .

For Applicants of Greenwood residing in Brazil (Portuguese), click here ( .

For Applicants of Westchester residing in Brazil (English), click here ( .

For Applicants of Westchester residing in Brazil (Portuguese), click here ( .