Job Information

TIAA Lead Info Security Governance & Risk Manager in Jacksonville, Florida

Lead Info Security Gov & Risk Manager

The Lead Information Security Manager will support the IT Risk Assessment program with streamlining and improving service delivery. As part of the IT Risk Assessment team, you will be responsible for defining and assessing technology baselines, participating in automated assessment initiatives, reporting identified technology risks, and supporting break remediation efforts in accordance with priorities set by the organization.

Key Responsibilities and Duties

  • Establish the necessary cross-organizational processes and framework to successfully execute Cyber Risk assessment execution across various technologies and platforms (e.g. Servers, Network Devices such as Routers, switches, firewalls, Databases and Various emerging technologies)

  • Coordinate with others across Cyber security to efficiently build and schedule technology assessment capabilities by leveraging available tools, data and automation

  • Ensure accuracy of the assessments performed and report it through various dashboards.

  • Analyze complex ideas or proposals from multiple sources of information including broader stakeholder views to develop solutions and recommendations

  • Use of influence skills to obtain participation from various groups and stakeholders without direct control to secure our technology environment through remediation.

  • Develop, present, and drive improvement into key performance indicators.

  • Develop new skills outside of comfort zone to support Emerging technologies.


  • 5 Years Required; 7 Years Preferred

  • University (Degree), Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Preferred Education

  • University (Degree)

Career Level


Required Qualifications

  • 5 or more years of experience with Information Technology systems and technologies.

  • Experience in MS Office, Confluence, JIRA and SharePoint.

  • Experience working in a team-oriented collaborative IT environment

  • Experience with control framework such as NIST Cyber Security Framework , COBIT or CIS Benchmark

Preferred Qualifications

  • Bachelor’s Degree

  • Excellent written and verbal communication skills

  • Experience with IT Systems through the entire tech stack. This includes application and all of infrastructure components and cloud technologies.

  • Previous Cyber security or Managing IT Infrastructure such as Servers, Databases, Workstations and/or network devices OR Application development in Cloud and container environment.

  • Effective task and team management across geographically distributed matric organization.

  • Strong problem solving, project management, and relationship management skills

  • Cybersecurity or IT Risk Certifications such as CISSP or any from ISACA.

  • Project/Program management experience.

  • IT Security Engineering and/or System Administration Operations Experience

  • Previous experience developing custom scripts to automate manual processes.

  • Cloud security best practices

  • Experience with Tableau is a Plus

  • Previous experience managing tasks through JIRA and documentations in Confluence.

Potential Salary: $135,500.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


Privacy Notices

For residents of California, please click here ( to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here ( to access the EU / UK Pre-employment Notice.

For all other residents, click here ( to access the Applicant Privacy Notice.

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.