Job Information

TIAA Lending Services Specialist IV in JACKSONVILLE, Florida


As a part of TIAA’s Financial Solutions business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.


Provides quality assurance and risk control functions for Retail Home Lending, including making underwriting decisions on non-originated loans based on agency guidelines and in compliance with Equal Credit Opportunity Act (ECOA) and Fair Lending laws, and completing Home Mortgage Disclosure Act (HMDA) data validation.


  • Reviewand make underwriting decisions on Early Review files based on agencyguidelines and in compliance with ECOA and Fair Lending laws

  • Reviewand take final action on all files recommended for adverse action by theUnderwriter

  • Ensuredata accuracy on non-originated loan files for HMDA and Fair Lending reportingpurposes, making updates to the file and Loan Origination Software (LOS) asnecessary

  • Reviewand respond to monthly Quality Control audits as requested by management

  • Updatemanagement on any issues or trends

  • Keepabreast of changes to underwriting/agency guidelines as well as pertinent FederalRegulations such as ECOA, HMDA, and Fair Lending


  • Ability to obtain Adverse Credit Authority (CCA I)within 90 days in the position. Training and testing sponsored by company.

  • Strong understanding of mortgage industryregulations

  • Strong understanding of underwriting and investorguidelines

  • Excellent analytical and research skills

  • Excellent decision-making skills

  • Excellent organizational skills and attention todetail

  • Excellent communication skills, both verbal andwritten

  • Ability to communicate with all levels ofmanagement

  • Ability to work independently


• High School Diploma or equivalent

• A minimum of 3 years mortgage industry experience

• Previous relevant regulatory compliance experience required


• Previous underwriting or processing experience

Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the.

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We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Additional Information

  • Requisition ID: 1727435

Company: TIAA Bank

Post Date: Jul 21, 2020