Job Information

TIAA Bank Operational Risk Sr Associate in Jacksonville, Florida

Operational Risk Sr Advisor

The Operational Risk Senior Associate works to provide awareness and subject matter expertise on the organization's Enterprise Risk Management program framework and associated program policies. Under limited supervision, this job supports the management and oversight of business-aligned application development activities by providing advice to multiple teams and departments on how to implement and remediate necessary controls.

Key Responsibilities and Duties

  • Possess a general understanding of the Financial Services industry.

  • Have the ability to influence peers within Risk Management and the 1st Line of Defense while keeping abreast of industry developments and risk management practices.Â

  • Support various risk management programs / activities while identifying opportunities to continuously improve methodologies in order to enhance the identification of key risks in a timely and efficient manner. Â Activities supported include, but are not limited to, Risk and Control Self-Assessments (RCSA), Risk-based Monitoring, Issues Management, and maintenance of risk metric inventories.

  • Validate issues in accordance with standards to ensure controls are adequately designed and operating effectively to mitigate risk to an acceptable level.

  • Have the ability to synthesize information across the bank and other external sources to inform Risk Management’s independent opinion of Operational Risk.

  • Experience in data analysis tools and SharePoint a plus.

  • Prior Internal Audit and/or 2nd LOD Risk Management experience preferred.Â


  • 3 Years Required; 5 Years Preferred

  • University (Degree), PreferredÂ

Physical Requirements

  • Physical Requirements: Sedentary WorkÂ

Preferred Education

  • University (Degree)

Career Level




3 years' Internal Audit and/or 2nd Line of Defense Risk Management experience


5 years' Internal Audit and/or 2nd Line of Defense Risk Management experience

Potential Salary: $96,900.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Â

Company Overview

As a part of TIAA’s Financial Solutions business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.Â

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.Â

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Â

Phone: (800) 842-2755


Privacy Notices

For residents of California, please click here ( to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here ( to access the EU / UK Pre-employment Notice.

For all other residents, click here ( to access the Applicant Privacy Notice.

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.