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TIAA Sr Systems Analyst in KANSAS CITY, Missouri

COMPANY OVERVIEW:

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

For more information about TIAA,.

POSITION SUMMARY:

TIAA is seeking a Sr. Systems Analyst to join their Production Support team in either their Charlotte, NC, Kansas City, MO, Iselin, NJ, Denver, CO or Broomfield, CO office. This position will analyze, design, develop and document computer information systems for the institutional retirement application portfolio.

The selected candidate will be responsible to scale-up quickly and join an existing production support team that supports critical applications. This role will work independently as well as interface with multiple external teams in day-to-day work. The ideal candidate will be highly organized, possess good communication skills, ability to work with multiple teams simultaneously.

KEY RESPONSIBILITIES AND DUTIES:

  • Perform successful root cause analyses forproblem resolution in a UNIX environment

  • Provide timely diagnostics, recommendations andresolution on production issues

  • Transition new institutional clients to theproduction support team and when they are on-boarded as new institutionalclients, adopt TIAA new institutional retirement applications

  • Provide support to critical development, testand software vendor(s) on issues that require diagnostics, configuration ordata changes and/or code fixes

  • Interface with other downstream applicationsand business operation teams on issues and problems to manage businessworkflows

  • Identify areas of improvement in processingfiles, implementing automation and monitoring and inspection of outputs andresulting data and client correspondence

  • Support software release testing and provideproduction support sign-off for new versions

  • Assist with supervising contingent workers andtheir daily tasks including onshore and offshore staff

  • Handle flat files, compare and make revisionsto them

Qualifications:

Required:

  • Bachelor’s degree

  • Prior experience as a Business Analyst, SystemsEngineer or equivalent

  • Three (3) years programming experience withJava/J2EE

  • Experience working with Oracle

  • Experience working with UNIX Operating Systems

  • Experience with Operating Systems life cyclemanagement and configuration management

Preferred:

  • One (1) year experience with SPLUNK and/orsimilar logging and monitoring tools

  • Experience using tools such as FileZilla, SQLDeveloper, Mongo Chef Core, and Putty

  • One (1) year experience working in an ApplicationProduction Support environment

  • Experience with Web Services

  • Experience working in a virtual teamenvironment

  • Experience with SQL optimization

  • Experience with business acumen to understandproduct offerings

  • Ability to understand complex data models andwrite complex SQLs

  • Ability to communicate both in writing andverbally to all levels of business stakeholders

  • Previous experience working in FinancialServices and/or Retirement industry

EqualEmployment Opportunity is not just the law, it’s our commitment. Read moreabout the .

If youneed assistance applying due to visually or hearing impaired, please email .

We are anEqual Opportunity/Affirmative Action Employer. We will consider all qualifiedapplicants for employment regardless of age, race, color, national origin, sex,religion, veteran status, disability, sexual orientation, gender identity, orany other legally protected status.

Additional Information

  • Requisition ID: 1723426

Company: TIAA

Post Date: Nov 12, 2019

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