Job Information

TIAA Director of Professional Practices, Internal Audit in Lewisville, Texas

Internal Audit

The Director is an executive responsible for providing leadership and management of the Internal Audit Services department. While managing experienced professionals, this job serves as an audit executive with ownership and responsibility for the Professional Practices Group (PPG). As a part of the Internal Audit Services (IAS) Leadership Team, this job develops and implements operational plans related to the implementation of the internal audit function's overall goals and objectives. This role reports into the Head of PPG and Data Analytics with direct interaction and influence across the IAS Leadership Team, including the Chief Auditor of TIAA. The Director promotes enterprise values and culture as well as employee engagement within the team. This role is also responsible for nurturing strong professional relationships with audit executives to learn, educate and positively influence. The Director collaborates with peers and other senior audit leaders to meet audit goals by identifying and leading continuous improvement initiatives.

Key Responsibilities and Duties

The Director will have responsibility for the management and oversight of the PPG Quality Assurance Review team, leading internal independent Quality Assurance Reviews (QARs) of auditing procedures performed by Internal Auditor across the full TIAA organization. Internal QARs include the following:

  • Review of completed audit and advisory projects, closed audit issues and management action plans, risk assessment results, continuous monitoring activities and other internal audit activities for conformance with the IAD’s Charter, the TIAA Internal Audit Methodology, the IIA Standards, and regulatory expectations.

  • Effective challenge of Audit Team risk identification, scope of work, and adequacy of testing approach.

  • Communicating and reporting of QAR results; providing training around thematic QAR results

  • Periodic self-assessment of the internal audit activities and Quality Assurance Improvement Program relative to IIA Standards and regulatory expectations

The role will also include management and oversight of PPG Operations activities such as annual audit risk assessment, annual audit plan development, various reporting (e.g., Audit Committee, Scorecard, Dashboard, Issue Management, etc.) and regulator requests.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


Additional Responsibilities and Duties:

  • Providing input into strategy setting and policy development impacting Internal Audit Services.

  • Maintaining and adapting the Internal Audit Methodology, where appropriate, for changes in industry and regulatory requirements, guidance, and pronouncements. Providing training to the Department on Internal Audit Methodology.

  • Driving Department-wide improvement efforts in efficiency, effectiveness and productivity, including developing and implementing initiatives on process/workflow improvements and program/policy changes.

  • Managing direct reports and/or subordinate staff; supporting recruiting and performance appraisal processes.

  • Assist the Head of the PPG in the development, measurement and reporting of key measures of success against Department’s priorities.

  • Drive a culture and mindset inclusive of a focus on exceptional Quality, flawless Execution, challenging the status quo in Innovating across the Internal Audit Division

  • Evaluate opportunities for efficiencies and effectiveness across IAS including leveraging technology across processes and procedures.

  • Manage projects and ensures all deliverables are completed on time.


Required Qualifications:

  • 5 years of experience as Internal Audit management

Preferred Qualifications:

  • 10+ years of experience in Internal Audit management

  • Undergraduate or graduate degree in accounting, finance, a business-related field

  • Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Chartered Accountant (CA), or Certified Information Systems Auditor (CISA).

  • Strong knowledge of the internal audit professional practices

  • Demonstrated acumen in performing and overseeing Quality Assurance Review procedures.

  • Strong facilitation and project management skills

  • Strong oral and written communication skills

  • Must maintain a strong working relationship with Internal Audit’s Executive and Senior Leadership.

  • Must develop strong working relationships with all Internal Audit leadership members and staff

  • Active in Internal Audit profession (IIA or ISACA) and be an ambassador for TIAA Internal Audit

  • Adaptability and flexibility to a fast-paced environment

Note: 20-25% travel required across Internal Audit’s footprint

Base Pay Range: $128,200/yr. - $213,700/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


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TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.