Job Information

TIAA Director, Performance Management in Lewisville, Texas


TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.


Talent Management

Designs, implements, monitors and supports staff development and career planning strategies, procedures and initiatives.

Key Responsibilities and Duties

  • Designing staff development and career planning programs, and ensuring senior managers and Training and Development (T&D) staff understand the purposes and methods of these programs.

  • Monitoring and analyzing T&D practices and processes to determine their efficiency and effectiveness; recommending areas of improvement to achieve and deliver higher quality services.

  • Maintaining effective internal communications between business unit managers and T&D staff to discuss the changes that will impact T&D design, development or program delivery.

  • Determining external clients' T&D needs and helping them achieve their objectives.


  • 5 Years Required; 7 Years Preferred

  • University (Degree), Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


This position is open across the US and preferred work locations include but not limited to the following: Charlotte, NC; Denver, CO; Iselin, NJ, New York, NY; Jacksonville, FL, Chicago, IL

Additional Key Responsibilities:

  • Lead the transformation of the enterprise performance management process, business-as-usual performance process and intern performance management, executive committee performance management and enterprise scorecard processes; identify and implement needed changes to improve performance management processes overall.

  • Partner with key stakeholders to manage existing differences and drive alignment of performance management, development planning, and scorecard processes and practices across TIAA, TIAA Bank, TIAA India, and Nuveen.

  • Partner to research and develop the future state vision and long-term plan for areas of responsibility, make critical decisions about the direction and approach and influence stakeholders in Talent Management, Human Resources, and the business to drive best in class talent management processes to support achievement of the business’s vision, mission, goals and values.


  • 5+ years of human resources experience, performance management consulting experience and/or experience designing and executing performance management processes


  • 5+ years of talent management experience in a complex organizational environment

  • Bachelors degree

  • Experience designing and executing performance management processes

  • Experience developing end-to-end change plans and project plans and effectively manage timelines and resources

Potential Salary: $162,000.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


For residents of California, please click here ( to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here ( to access the EU / UK Pre-employment Notice.

For all other residents, click here ( to access the Applicant Privacy Notice.

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.