Job Information
TIAA Global Client Services, RFP Workflow Coordinator, Analyst, Based in London in London, United Kingdom
Overview of the Role
The RFP and Due Diligence (RFP/DDS) organization is responsible for completing over 6000 RFPs/DDQs on an annual basis and this role’s primary responsibility is to act as a liaison between the RFP/DDS team’s managers in managing workflow for the global team. In addition, this role will help support the on team reporting need which includes (but not limited to), weekly team pipeline, quarterly, semi-annual and annual team metrics that are shared with internal stakeholders. The individual in this role will also help support team initiatives alongside the Head of the team. This job interacts with RFP management, sales teams and subject matter experts across the business to ensure client and prospect requests are clear and serviced by the proper RFP/DDS channel.
Key Responsibilities and Duties
Work closely with RFP/DDS managers in scoping and assigning requests that are received through our team’s workflow tool – Salesforce
Schedule and host on-team asset class pod meetings to understand team’s capacity and areas of expertise
Responsible for team’s quarterly/annual metric reporting
Support special projects on an as needed basis assigned by the Head of RFP/DDS
Develops and facilitates relationships with key business partners and stakeholders.
Creates and distributes information on improving processes in proposal cycle to team and business partners
Develop and facilitate relationships with key business partners and stakeholders.
Technical Skills & Qualifications Required
Experience in managing workflow in Salesforce or other technical workflow tool
Bachelor’s degree, ideally gained in a related subject i.e. Finance, Economics, Business etc.
Broad understanding of Asset Classes and products within Private and Public Markets
Demonstrable product/investment knowledge
Bilingual language skills advantageous
Proficient in Microsoft Word, Excel, and Project and PowerPoint and RFP databases
Clear and concise verbal and written communication skills
Ability to manage multiple projects while adhering to strict deadlines and producing quality work
Experience operating within a large, matrixed asset management organization preferable
Strong sales and client service orientation
throughout the organization, from technical staff to executive leaders
Ability to work with little supervision as well as ability to request supervision or assistance when necessary to meet deadlines.
Work Experience
- 1-3 years experience
Related Skills
Accountability, Adaptability, Business Analysis, Business Process Understanding, Collaboration, Communication, Compliance, Data Preprocessing, Detail-Oriented, Nuveen Products/Services Acumen, Project Management, Proposal Writing
Company Overview
Nuveen is the investment management arm of TIAA. It is one of the largest global asset managers with specialist knowledge across a wide array of asset classes, including fixed income, listed equities and alternatives. Nuveen is driven not only by the independent investment processes across the firm, but also the insights, risk management, analytics and other tools and resources a truly world-class platform provides. As a global asset manager, our mission is to work in partnership with our clients to create outcome-focused solutions to help them secure their financial future. For more information about the firm please visit our website at www.nuveen.com
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .
For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .
For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .
TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .
For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .
For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .
Nondiscrimination & Equal Opportunity Employment
TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.
EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088_EEOC_KnowYourRights-1688394514088.pdf)
Pay Transparency
Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)