TIAA Jobs

Job Information

TIAA Global Client Services, RFP Workflow Coordinator, Analyst, Based in London in London, United Kingdom

Overview of the Role

The RFP and Due Diligence (RFP/DDS) organization is responsible for completing over 6000 RFPs/DDQs on an annual basis and this role’s primary responsibility is to act as a liaison between the RFP/DDS team’s managers in managing workflow for the global team. In addition, this role will help support the on team reporting need which includes (but not limited to), weekly team pipeline, quarterly, semi-annual and annual team metrics that are shared with internal stakeholders. The individual in this role will also help support team initiatives alongside the Head of the team. This job interacts with RFP management, sales teams and subject matter experts across the business to ensure client and prospect requests are clear and serviced by the proper RFP/DDS channel.

Key Responsibilities and Duties

  • Work closely with RFP/DDS managers in scoping and assigning requests that are received through our team’s workflow tool – Salesforce

  • Schedule and host on-team asset class pod meetings to understand team’s capacity and areas of expertise

  • Responsible for team’s quarterly/annual metric reporting

  • Support special projects on an as needed basis assigned by the Head of RFP/DDS

  • Develops and facilitates relationships with key business partners and stakeholders.

  • Creates and distributes information on improving processes in proposal cycle to team and business partners

  • Develop and facilitate relationships with key business partners and stakeholders.

Technical Skills & Qualifications Required

  • Experience in managing workflow in Salesforce or other technical workflow tool

  • Bachelor’s degree, ideally gained in a related subject i.e. Finance, Economics, Business etc.

  • Broad understanding of Asset Classes and products within Private and Public Markets

  • Demonstrable product/investment knowledge

  • Bilingual language skills advantageous

  • Proficient in Microsoft Word, Excel, and Project and PowerPoint and RFP databases

  • Clear and concise verbal and written communication skills

  • Ability to manage multiple projects while adhering to strict deadlines and producing quality work

  • Experience operating within a large, matrixed asset management organization preferable

  • Strong sales and client service orientation

  • throughout the organization, from technical staff to executive leaders

  • Ability to work with little supervision as well as ability to request supervision or assistance when necessary to meet deadlines.

Work Experience

  • 1-3 years experience

Related Skills

Accountability, Adaptability, Business Analysis, Business Process Understanding, Collaboration, Communication, Compliance, Data Preprocessing, Detail-Oriented, Nuveen Products/Services Acumen, Project Management, Proposal Writing


Company Overview

Nuveen is the investment management arm of TIAA. It is one of the largest global asset managers with specialist knowledge across a wide array of asset classes, including fixed income, listed equities and alternatives. Nuveen is driven not only by the independent investment processes across the firm, but also the insights, risk management, analytics and other tools and resources a truly world-class platform provides. As a global asset manager, our mission is to work in partnership with our clients to create outcome-focused solutions to help them secure their financial future. For more information about the firm please visit our website at www.nuveen.com

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .

For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

Privacy Notices

  • For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

  • For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

  • For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .

  • For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

Nondiscrimination & Equal Opportunity Employment

TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088_EEOC_KnowYourRights-1688394514088.pdf)

Pay Transparency

Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)

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