Job Information

TIAA Manager, Operational Risk Officer-TIAA in New York, New York

Operational Risk Officer

The Operations Risk Officer specializes in operational risk by analyzing losses involved with the organization's internal processes, systems and people. Under limited supervision, this job develops and implements global risk management reports, systems and processes related to risk challenges. This job also supports continuous improvement efforts and the creation of technology-based tools and metrics to minimize risks and associated challenges.

Key Responsibilities and Duties

  • Establishes risk tolerance guidelines and policies, ensuring the risk of exposure of the organization is within these guidelines.

  • Determines best practices for business activities to control various risks by researching all investment risk management policies, procedures, limits and guidelines.

  • Develops and performs statistical data analysis to report, monitor, measure and manage various aspects of investment risk exposures.

  • Implements ongoing model validation processes that determine effectiveness and accuracy of existing analysis models.

  • Creates and implements a risk management framework to better manage and report aggregate global investments risk exposures.

  • Supports efforts to implement continuous improvement ideas to drive transparency and effectiveness of technology and controls.

  • May contribute input to creating technology-based tools and metrics to create effective and efficient reporting with the goal minimizing risk exposure.

  • May review work of lower level professionals, providing guidance and support.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level




  • 5+ years of Loss or Operational Risk Management experience


  • 7+ years of Loss or Operational Risk Manager experience

  • Financial Services experience

  • Loss incident and root cause analysis experience

  • Data Analytics and Reporting experience

Potential Salary: $128,200.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


Privacy Notices

For residents of California, please click here ( to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here ( to access the EU / UK Pre-employment Notice.

For all other residents, click here ( to access the Applicant Privacy Notice.

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.