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Job Information

TIAA Bank Salesforce Business Analyst in Parsippany, New Jersey

Sr Business Systems Analyst, FSB_Kaspick

The Senior Business Systems Analyst analyzes business and information needs in order to design optimal systems solutions. Working under minimal supervision, this job designs system solutions that are appropriate for business needs and consistent with the overall design of the organization's information systems architecture. This job also recommends improvements to the existing IT systems and processes.

Key Responsibilities and Duties

  • Identifies and analyzes business needs, conducts requirement gathering, and defines scope and objectives of each project.

  • Makes recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.

  • Translates business requirements into application requirements, and works with all members of the team to execute the application successfully.

  • Engages client teams and explains moderately complex initiatives in an understandable manner, while also addressing any hesitations or concerns from the client.

  • Estimates the costs of various system solutions and prepares project plans to provide input into decisions about prioritizing projects and allocating IT resources.

  • Prepares and maintains technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.

  • Coaches and reviews the work of lower level professionals.

Educational Requirements

  • Bachelor's Degree Required

Work Experience

  • 3+ Years Required; 5+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

7IC

Required:

  • 3 or more years professional business experience

  • Must have demonstrable experience with business requirements and systems testing

  • Must have experience working with Technology delivery teams and providing end user support

  • Proficient in analyzing and defining solutions to problems

Preferred:

  • 2 or more years of experience with the Salesforce.com platform

  • Knowledgeable in Salesforce.com low-code workflow tools

  • 3 or more years of business analysis and experience with writing business requirements

  • Familiarity with financial concepts

  • Team-oriented interpersonal skills

Potential Salary: $102,000.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).


Company Overview

As a part of TIAA’s Financial Solutions business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For residents of California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) to access the EU / UK Pre-employment Notice.

For all other residents, click here (http://www.tiaa.org/public/tiaa-nuveen-privacy) to access the Applicant Privacy Notice.

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

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