TIAA Jobs

The Training & Development job assists in planning, administering, and monitoring employee development and career planning strategies, procedures and initiatives. Under close supervision, this job identifies staff training and development needs and supports the development of training programs to improve individual and organizational performance.

Key Responsibilities and Duties

• Liaises with management and interviews staff to identify and assess training and development needs of organization's employees.

• Assists in the development of formal training and developmental programs for learning initiatives.

• Delivers and monitors the training of organization's employees.

• Organizes events, programs, and activities to meet the staff training and development needs.

• Assisting in evaluating employees' learning performance and related improvements to enhance the productivity of the workforce.

• Supports administering programs to enhance the skills of the organization's employees.

• Supports the development of constructive and cooperative working relationships with others.

Educational Requirements

• University (Degree) Preferred

Work Experience

• No Experience Required

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

5IC

Company Overview:

Nuveen is the investment management arm of TIAA. It is one of the largest global asset managers with specialist knowledge across a wide array of asset classes, including fixed income, equities and alternatives. Nuveen is driven not only by the independent investment processes across the firm, but also the insights, risk management, analytics and other tools and resources a truly world-class platform provides. As a global asset manager, our mission is to work in partnership with our clients to create outcome-focused solutions to help them secure their financial future. For more information about the firm please visit our website at www.Nuveen.com

Job Description: Operations Analyst

As an operations analyst within the Global Sales and Advisor Development team you will be responsible for providing operational and administrative support for various programs including

New Hire, Product, and other remote training programs Operationally supporting the execution of the overall learning and development education framework.

An operations associate must be a highly organized, detail-oriented professional who is responsible for the execution, and delivery of key programs.

Key Responsibilities and Duties

• Ensure completion of all assigned operational tasks in support internal learning programs or other events (in person and virtual) in collaboration with Program Manager and Learning Lead

• Manage program registration and course/class roster information

• Create, compile, and distribute pre-program materials. This may include preparation of welcome letters, logistics information, seating charts, biographical information, name tents, name tags, program signage, etc.

• Complete in-session program tasks including roster updates, participant participation tracking and reporting, simulation/assessment set-up and support, material updates.

• Drafts & creates organizational resources: resource portals/depositories, communications, agendas, calendars, automated tracking & organizational resources

• Edits and integrates content into organization’s templates and communication deployment systems

• Executes multiple administrative assistant operations including meeting scheduling, facility and entertainment arrangements, and some expense and billing reconciliation

• Maintains regular project reports to communicate the status of the projects and results to key stakeholders when needed.

• Works collaboratively with internal and external business partners to schedule and execute training programs.

• Effective communicator and able to collaborate with team members to work towards successful project outcomes.

• Distribute, compile and track evaluation process; report progress and summary information to Program Manager and Learning Lead as requested.

• Adept at problem-solving and decision-making, with the ability to navigate challenges and make decisions in a timely manner

• Periodic travel between Pune and Mumbai may be required on occasion

• Perform other duties and special administrative tasks as assigned

Related Skills

Business Acumen, Communication, Consultative Communication, Digital Savviness, Influence, Innovation, Program Measurement, Story Telling, Talent Development, Vendor / Partner Management

Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

For Applicants of Greenwood residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-privacy) .

For Applicants of Greenwood residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-portuguese-privacy) .

For Applicants of Westchester residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-privacy) .

For Applicants of Westchester residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-portuguese-privacy) .

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

Privacy Notices

• For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

• For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

• For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

• For Applicants of Greenwood residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-privacy) .

• For Applicants of Greenwood residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-portuguese-privacy) .

• For Applicants of Westchester residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-privacy) .

• For Applicants of Westchester residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-portuguese-privacy) .

Nondiscrimination & Equal Opportunity Employment

TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088_EEOC_KnowYourRights-1688394514088.pdf)

Pay Transparency

Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)