Job Information

TIAA Analyst in Pune, India


TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack.TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

Continuous Improvement Specialist

The Continuous Improvement Specialist assists the operations of improvement projects from initial research and assessment stages through the transition and implementation phases. Working under close supervision, this job supports functional teams across the organization to identify and execute improvement strategies that best enhance operations. This job also assists in calculating metrics to measure the impact of process enhancements after they are implemented by the organization.

Key Responsibilities and Duties

  • Assists with conducting process improvement and continuous improvement analyses to identify potential upgrades that would be ideal for business unit goals.

  • Implements simple process enhancements to improve operating efficiencies and cost effectiveness.

  • Works with functional teams across the organization to discuss and determine needs for business improvements and to strategize possible business solutions.

  • Collects data for business diagnostics that identify, quantify and prioritize value creation projects in congruence with team feedback and input.

  • Accumulates feedback from the organization to ensure that the transition to new programs and implemented solutions is smooth and effective.

  • Collects data to support calculating metrics that demonstrate the impact implemented changes have had on the organization.


  • No Experience Required

  • University (Degree), Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


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TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.