Job Information

TIAA Payroll Operations Project Manager in Raleigh, North Carolina

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.

The anticipated term of this engagement will be 7 months. This term could be extended based on company business needs.

CW-Project/Program Management Analyst V

The ProjectProg Mgmt job plans, organizes, and controls resources/processes to achieve project/program objectives within scope, time, quality, and budget constraints. This job is recognized as an expert in the field of Project Management and is responsible for managing the organization's largest and most complex projects.

Key Responsibilities and Duties

  • Organizes large project teams by assigning individual responsibilities, developing project schedules, and determining resource requirements necessary to ensure project is successful.

  • Estimates the costs, resources, and time required to complete each phase of large and/or complex projects and allocates resources and tasks to ensure these targets are met.

  • Establishes project plan and monitors progress and performance against this plan.

  • Monitors the status of projects including cost, timing, and staffing.

  • Identifies and resolves obstacles to completing project on time and to budget.

  • Conducts project meetings and prepares regular reports to communicate the status of the project within and beyond the project team.

  • Coordinates the activities of outside contractors to ensure they are integrated into the project and that the organization receives satisfactory standards of service.

  • Liaises with other operational areas in the organization to secure specialized resources and contributions for the project.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


Payroll Operations Project Manager


  • 5 – 7 years of experience managing medium to large size cross functional projects.

  • A minimum of 3+ years’ experience in a Payroll function or related field; experience across multiple areas, including experience in payroll processing, garnishments administration and/or tax administration.

  • Excellent communication and interpersonal skills, with ability to operate and influence cross-functionally at all levels and partner with key stakeholders to obtain results.

  • Strong analytical and problem-solving orientation with enthusiasm for digging into and solving cross-functional business, operational and organizational issues.

  • Experience with compliance and controls in a project environment.

  • Knowledge of Workday HR a plus.


  • This position is responsible for overseeing the initiation, organization, execution, monitoring and completion of projects within Payroll Operations in support of the team’s business objectives.

  • The scope of the role includes:

  • Developing project plans and establishing deadlines.

  • Managing relevant project team members.

  • Ensuring projects stay on track, and adjusting if necessary, to meet new requirements.

  • Partnering across key stakeholders both internally and externally to achieve desired outcomes.

  • Communicating with relevant stakeholders and senior leaders regarding the status of the project portfolio.

  • Assists with documentation of processes and operating procedures working with both on-shore and off shore resources.

Start Date: 25-Jul-2022

End Date: 17-Mar-2023

Travel Required: No

Potential Salary: $91.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

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If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


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