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TIAA Manager, Remediation and Data Analytics in United States

The Lead Data Quality and Governance Analyst manages large projects and processes relating to the assessment, improvement and governance of quality and ongoing fitness-for-purpose of data, ensuring adequate data quality is maintained so that data can effectively support business processes. As a subject matter expert in data quality and governance, this job directs the design and implementation of master data management solutions in order to maintain a common, firm-wide data standard. This job coaches, reviews and delegates work to lower level team members and influences the team to implement new processes and methodologies as needed.

Key Responsibilities and Duties

  • Leads the implementation of tools and processes to maintain firm-wide data standards.

  • Strengthens the organization's data governance capabilities to ensure that high data quality exists throughout the complete lifecycle of the data and that data controls are implemented to support business objectives.

  • Determining the optimal analytic approach and supporting development, implementation and enhancements.

  • Ensures business process, system support and data quality governance for master data through data coordination and integration to ensure efficient processes and consistent data flows to business and stakeholders.

  • Conceptualizing, developing and continuously optimizing dashboard reporting for operations and executive management to enable data driven decision making.

  • Oversees the development of reports and dashboards to identify key business metrics, trends and analytical needs, and optimizes dashboard reporting for operations and management to enable data driven decision making.

  • Monitors data quality metrics, executes data quality audits and advises on process improvements in relation to master data processes.

  • Evaluates master data management metrics and provides recommendations regarding opportunities for strengthening data integrity, quality and availability across the enterprise.

  • Reviews and contributes to reports for management to quantify and articulate the business impact of data quality issues.

Educational Requirements

  • Bachelor's Degree Required

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

8IC

The Manager, Remediation and Data Analytics ensures that data is accurate and available to support the development, implementation and execution of business analytics initiatives and projects. This job owns the assessment, improvement and governance of quality and ongoing fitness-for-purpose of data, ensuring adequate data quality is maintained so that data can effectively support business processes. Additionally, this role oversees the collection of data sources, as well as the analysis and extraction of key data and information for use in reporting and analytics. This job directs the examination and identification of data patterns and trends that help answer business questions and improve decision-making across multiple business units and domains. This role may also make recommendations that address business decisions, opportunities, needs, or challenges.

Key Responsibilities and Duties

  • Provides business and technical expertise for the analytics process, tools and useful applications across multiple functions or business units

  • Manages large, cross-functional projects with limited oversight while working with peers and business partners to ensure accurate results and deliverables

  • Executes data analytics and processes for high impact projects across TIAA

  • Helps to develop standardized processes to support the full lifecycle of analytic requests including sizing/assessment, implementation, validation, delivery, and closeout.

  • Develops mechanisms for ensuring that information provided is accurate, meaningful, has integrity, and caters to the needs of the decision makers.

  • Develops and presents analytics-based reporting and conclusions for various lines of business that helps to inform key business decisions and/or initiatives.

  • Develop standardized processes to support the full lifecycle of analytic requests including sizing/assessment, implementation, validation, delivery, and closeout.

  • Directly interface with senior leadership, external firms, or regulators as required.

  • Manage multiple initiatives across various stakeholders.

  • Manage the data analytics for multiple high impact legal, remediation, and compliance projects across TIAA across various stakeholders.Â

Required:

  • 5+ years of experience using advanced SQL for data analysis

Preferred:

  • Bachelor’s Degree

  • 7+ years of experience using advanced SQL for data analysis

  • 5 + years data analysis in the financial services industry

  • 5+ years of capturing detailed requirements

  • 3+ year being a lead on projects

  • In-depth knowledge of in house systems (OMNI, Pershing, UD, etc.) and associated data

  • Ability to move data from multiple platforms into one platform easily

  • Experience with performing remediation, legal or risk analytics a plus

  • Experience analyzing data on Snowflake a plus

  • Experience working with data on different database platforms a plus

  • Experience collecting and documenting data or business requirements a plus

  • Comfortable presenting to executive leadership

  • Experience with the execution and documentation of data validation a plus

  • Self starter and self learner

#LI-VM1

Base Pay Range: $107,800/yr. - $179,700/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Â


Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.Â

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Â

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

For Applicants of Greenwood residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-privacy) .

For Applicants of Greenwood residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-portuguese-privacy) .Â

For Applicants of Westchester residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-privacy) .

For Applicants of Westchester residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-portuguese-privacy) .Â

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

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