Job Information

TIAA Senior OmniDC System Analyst in United States

Lead Systems Analyst

The Lead Systems Analyst oversees the installation, configuration and maintenance of the organization's operating systems. This job approves information systems designs and ensures they are appropriate for users' needs and are consistent with the overall design of the organization's information systems architecture. This job manages large projects and is recognized as the Systems expert on the team that solves complex issues that arise.

Key Responsibilities and Duties

  • Approves of system scope through existing knowledge and fact-finding that informs the development or modification of complex information systems. groups, aiming to improve business results.

  • Oversees changes to existing system logic difficulties and documentation as necessary.

  • Approves flow charts, models, and procedures and feasibility studies to design possible system solutions.

  • Approves technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.

  • Evaluates all system constraints, implications and consequences of various proposed system changes.

  • Creates procedures to solve complex problems that considers items such as computer equipment capacity and limitations, operating time, and form of desired results.

  • Estimates the costs of system solutions and prepares project plans to provide input into decisions about prioritizing projects and allocating IT resources.

  • Coaches and delegates work to lower level professionals.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level



The TIAA Financial Solutions (TFS) team within TIAA is searching for a motivated, enthusiastic, proactive team player to support its OmniDC User Support team with a primary focus on performing analysis identifying participants who may need corrective actions to determine if Lost Earnings calculations are needed. The team’s mission is to provide IT assistance, guidance, and analysis of TIAA’s RetirePlus product. This is a highly dynamic client focused delivery that requires a person who can adapt to change, work flexible hours to support multiple client activities and deliver excellence.


  • Analyze Omni transactions and historical impacts for use of Lost Earnings Calculations for Plan and Participant correctional activity

  • Understanding the linkage of transactional requests between multiple systems/applications, both automated and participant directed, through the recordkeeping platform

  • Interpret specifications, develop, and test OmniScript code as needed to create Omni transactions required to assist with analysis and potential correction activity

  • Execute Omni Batch edit and post processes; identify and resolve errors

  • Strong ability to analyze functional needs

  • Analyzes complex mapping and plan constructs within the RetirePlus product to identify impacted participants requiring Lost Earnings Calculations

  • Strong ability to work collaboratively with IT, Business operations and Product Owners

Required Skills:

  • 5 or more years working with SunGard’s Omni DC Recordkeeping System

  • 5 or more years working in the Defined Contribution industry

  • 5 or more years in developing with OmniScript within a mainframe environment

  • Experience working in a mainframe environment, including knowledge of JCL, VSAM, IBM utilities, etc

  • Experience with Omni DC transaction and batch processing

  • Experience with OmniAdminWeb

  • Proven ability to work effectively in a virtual team.

  • Ability and willingness to work outside of regular business hours as necessary

Preferred Skills:

  • Experience with OmniSCript, OS/JCL, VSAM, IBM utilities, Mainframe Sort, CA7, SQL

  • Experience with mainframe DB2 & CICS

  • Experience working with Financial Services industry with Retirement industry domain knowledge

Base Pay Range: $100,700/yr. - $167,800/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Â

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.Â

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Â

Phone: (800) 842-2755


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